Zingtree vs eVoice Comparison

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zingtree

Call Center Software

4.4 94 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice

Call Center Software

3.4 11 user ratings

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Overview

Description

Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. Read more

eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more

Pricing Options

Free Trial Available
Starts at $8.0. Offers Custom plan.

Free Trial Available
Starts at $6.25.

SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

61%
Popularity

75%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

87%
Momentum

63%
Popularity

84%

Features

Total Features	2 Features	7 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Queue Management (Calls) Allows you to control call queues and distributes call equally	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Queue Management (Calls) Allows you to control call queues and distributes call equally + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 94 user ratings	3.4/5 11 user ratings
Ratings Distribution	Excellent 52.4% Very Good 38.9% Average 7.6% Poor 1.1% Terrible 0%	Excellent 52.5% Very Good 7.5% Average 5% Poor 0% Terrible 35%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $8.0. Offers Custom plan.	Free Trial Available Starts at $6.25.
Pricing Plans Monthly Plans Annual Plans	Starter $8.00 $8.00 per month Professional $39.00 $39.00 per month Business $79.00 $79.00 per month Corporate $239.00 $239.00 per month Enterprise Custom	eVoice Lite $6.25 $7.50 per user / month eVoice Unlimited $16.25 $19.50 per user / month eVoice Unlimited Plus $15.83 $19.00 per user / month eVoice Unlimited Pro $15.00 $18.00 per user / month Live Receptionist Standard $129.95 $129.95 per month Live Receptionist Plus $179.95 $179.95 per month Live Receptionist Pro $399.95 $399.95 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Call Center Studio 4.7 Based on 63 Ratings Zingtree Vs Call Center Studio TelebuHub Zingtree Vs TelebuHub ice Contact Center 3.9 Based on 10 Ratings ipSCAPE 4.9 Based on 33 Ratings Truly 4.6 Based on 168 Ratings Zingtree Vs Truly	Grasshopper 4.3 Based on 672 Ratings eVoice Vs Grasshopper RingCentral Contact Center 4.1 Based on 281 Ratings CloudTalk 4.5 Based on 1332 Ratings eVoice Vs CloudTalk MyOperator 4.4 Based on 147 Ratings CallHippo 4.3 Based on 617 Ratings eVoice Vs CallHippo
	View All Zingtree Alternatives	View All eVoice Alternatives