-
Categories
- Marketing
- Sales
- Design
- Collaboration
- Development
- Blog & Resources
- All Categories
Get Listed
|
72%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
|---|---|---|
|
Visit Website
|
Visit Website
|
|
ADD PRODUCT
|
72%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
91%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|---|---|---|
|
Visit Website
|
Visit Website
|
Summary |
Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. ..show more |
CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive dialing, preview dialing and more. Further, Calltools includes real-time review and call recording options, enabling managers to monitor the performance of individual agents and the entire business in an efficient manner. The detailed reports offered by the software enables call centers to monitor total calls, active campaigns, live calls, abandonment rates and more. It records detailed call lists including caller IDs, timestamp, duration, and voice recording. Organizations can mask individual calls, enable telemarketing-based auto dialer and use group DID matching services as well. The software offers active integrations with 750+ apps like Zoho, Salesforce, Hubspot, Base and more using Zapier. The business SMS messaging feature within Calltools enables lead nurturing processes in an efficient manner. ..show more |
|
Auto Call Recording Automatically records all the ongoing calls. |
|
|
|
Call Monitoring Allows you listen to all inbound and outbound calls. |
|
|
|
Concurrency Support Allows you to manage multiple calls concurrently |
|
|
|
IVR Support Interactive voice recognition routes the caller to the right agent |
|
|
|
Inbound Call Center Allows you to receive an incoming call from customers |
|
|
|
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online |
|
|
|
Outbound Call Center Allows your agent to make outgoing calls |
|
|
|
Predictive Dialer Automatically dials to list of phone numbers |
|
|
|
Progressive Dialer Auto dials and connects agents to calls answered by live persons |
|
|
|
Queue Management (Calls) Allows you to control call queues and distributes call equally |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|||||||||||||||||||||||||
|
|
|
|
TalkDesk
CloudTalk
Nextiva
CallHippo
Bright Pattern
|
ReadyMode (formerly Xencall)
Mojo Helpdesk
Mojo Dialer
TalkDesk
CloudTalk
|
