Zenduty vs Amixr Comparison

Remove All ADD PRODUCT Zenduty Amixr	89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zenduty Incident Management Software	81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Amixr Incident Management Software
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ADD PRODUCT	89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zenduty Incident Management Software	81% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Amixr Incident Management Software
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Overview

Summary

Zenduty is built for the speed of DevOps. It reduces downtime by 50-90%. It creates complex routing rules depending on the service, data, context and the time of the day. Noise and false alarms are suppressed. You can easily create on-call rotations and escalation policies for teams with overrides and vacation allocation to ensure that no alert gets unchecked. There is a provision for an intelligent context where you can zero in on the root cause in seconds. Zenduty can enable you to identify the best path to resolution with Autopilot AI. Advanced analytics and reporting provide insights into team, service and user performance. One of the best features of Zenduty’s is its incident prediction engine which allows you to plan your response in advance in case of major outages. You can integrate API for creating alerts from your application source. There are already over 100+ integrations and counting. ..show more

Amixr software is an Developer friendly Alert Management tool used to manage incidents. Manage Escalations with make team to back you up. Optimize On-Call Schedules to avoid midnight notifications. It integrates with Slack. Small, Medium and Large companies make use of the software. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity
Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
Incident Prioritization Sets priority levels by considering the severity and impact of incidents
Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
Real-time Dashboard Provides easy visualization of the latest data
Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
Safety Management Precautionary measure to ensure the risks are estimated and mitigated
Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Bangalore, India / +91 9702319333

Sunnyvale, CA

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free On-call and alerting for young startups and hobbyists Features SMS/Phone/Email/Slack/Teams/Push Notifications On call scheduling Android/iOS application 100+ out of the box integrations Starter $6 /User/Month Incident response for small teams Features Includes features of Free plan, plus Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others Incident Responders Incident tagging Alert forwarding 48 hours support turnaround time Growth $16 /User/Month Incident management for fast-growing teams Features Includes features of Starter plan, plus Unlimited SMS/Phone call alerts API access Advanced alert routing rules Incident Command System Automated playbooks - Task templates Service maintenance windows Incident comms Single Sign On Advanced alert suppression Custom incident messages Shift overrides(beta) 24 hours support turnaround time Enterprise $25 /User/Month Advanced incident management for the enterprise Features Includes features of Growth plan, plus Priority Live Support Dedicated account manager 24 hours support turnaround time Incident Postmortems Incident SLAs Custom Incident Priorities Stakeholder Communications Developer Support Unlimited users Stakeholder communication templates Postmortem templates Alert correlation engine (Coming soon) Incident forecasting (Coming soon) Workflow automation (*Coming soon) View Price Page	Free Free Features Up to 4 Amixr Users 99.9% SLA 10 SMS/team per day 5 Phone calls/team per day Escalations Grouping Simple On-Call Schedules Team $8 /User/Month Features Up to 6 Amixr Users 99.9% SLA 100 SMS/team per week 30 Phone calls/team per week Escalations Grouping On-Call Schedules Site Reliability Engineering tools Reports Business $28 /User/Month Features Unlimited Amixr Users 99.99% SLA 300 SMS/user per week 100 Phone calls/user per week Escalations Grouping On-Call Schedules Site Reliability Engineering tools Reports HeartBeat Monitoring Custom integration upon request Artificial Intelligence 24/7 Support Enterprise Custom Features On-Premises Custom workflow Reports Integration with internal systems SLA Dedicated Engineer View Price Page

Compare Zenduty vs Amixr

Zenduty

Amixr

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES