89%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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89%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Summary |
Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In addition it allows you to make concurrent calls to support multiple conversations from same number. It provides browser-based call center solution that allows you to manage all your calls from browser and does not require any phone hardware. Moreover, it allows you to record all calls that can be later used for QA. ..show more |
ContactCentral is a cloud-based call centre software specially designed for marketing, sales, and support teams. It is one of the very few services that charge no upfront rentals and where clients pay based on their usage. Along with this, businesses need not sign up for a lengthy contract that bounds them to the service for a long period. It uses simple per seat pricing that can be easily scaled up or down depending upon the growth of the business. These features make it a great choice for small businesses who’re looking to set up a strong calling ecosystem but lack a massive budget. ContactCentral offers plug-and-play phone numbers, CRM integrations, and multi-level IVRs for a complete package. Moreover, it doesn’t require consultants or implementation engineers to set it up. The simple DIY software helps in quick and easy setup of all its services without any hassles. ..show more |
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Top alternatives to Zendesk Talk
Zendesk Chat
Intercom
Freshchat
TalkDesk
CloudTalk
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Top alternatives to ContactCentral
Zoho Billing
Rainex
BluLogix
Revloop
Rebill
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