Compare Zendesk Talk vs Helpshift

Summary

Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In addition it allows you to make concurrent calls to support multiple conversations from same number. It provides browser-based call center solution that allows you to manage all your calls from browser and does not require any phone hardware. Moreover, it allows you to record all calls that can be later used for QA. ..show more

Helpshift is a mobile-first customer service platform. It delivers a tremendous in-app help experience for many of the world's top mobile apps and mobile games. Helpshift pioneered in-app messaging for the support that works like modern mobile messaging apps, ensuring users never leave the app. Using bots, Helpshift can automate up to 90% of user issues, improving response times while reducing costs. All of this is delivered out-of-the-box via a simple, lightweight, and easy to integrate SDK. With Helpshift, users get a fast, always-on help experience that feels as natural as talking to friends and family. ..show more

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• Dropbox Business
• Google Analytics
• Quickbooks
• Salesforce
• Zendesk Talk
• Campaign Monitor
• MailChimp
• Constant Contact

Top alternatives to Zendesk Talk

Zendesk Chat

Intercom

Freshchat

TalkDesk

CloudTalk

Top alternatives to Helpshift

Zendesk Talk

Crisp

JivoChat

tawk.to

Intercom