Home/CRM Software/Zendesk Sell vs eWay-CRM
Updated on: September 27, 2022

Compare Zendesk Sell vs eWay-CRM

92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Zendesk Sell
Zendesk Sell CRM Software
(475 Ratings)
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Act!
Act! CRM Software
(441 Ratings)
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Zendesk Sell

Zendesk Sell

CRM Software
(475 Ratings)
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Act!

Act!

CRM Software
(441 Ratings)
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Overview

Summary

Zendesk Sell is a salesforce automation software to make better decisions in Sales. It is simple, user-friendly, and designed to help sales reps to keep selling. Focused on increasing productivity, the software gives quick access to relevant deal data to facilitate ease of analysis and collaboration. Data capture is automatic, and therefore, agents and sales reps can always stay on the same page when handling customer accounts. It streamlines the building and management of sales pipelines so that reps can prioritize prospects and customers. The greatest USP of the software is enabling users to send emails, make calls, view deal history, and schedule meetings in a few clicks. SmartList is another fantastic feature that allows for the segmentation and filtering of deals and leads in real-time. Businesses can integrate their everyday tools with the platform or create their own Zendesk apps to be used exclusively. Zendesk Sell’s SDKs and APIs provide the foundation for the successful project integrations. ..read more

eWay-CRM software is a platform that allows you to keep track of and exchange information about all of your customers and clients. The software includes features for keeping track of sales through emails, notes, and documents. With eWay-CRM, you may cooperate with your team to automate your sales pipeline for business workflows by collaborating on follow-up tasks. Your team has access to all of your contacts and businesses. It contains categories and custom fields, and it syncs with your smartphone. It has a built-in email tracking system. You get all deals and leads in one spot for your sales-related support. It works with Power BI, QuickBooks, and other programmes. It is compatible with Android and iOS mobile devices. It also provides you with reminders and automated workflows. You can keep track of your delivery and manage your tasks. A summary view of projects displays individual management goals, project profitability, invoicing and human resource planning, as well as financial results based on request type.. You can also control your company's marketing objectives. You can split your database and then quickly select a respondent list based on particular criteria. ..read more

Customer relationship management (CRM) can be summarised at its most basic level as the activity of managing contacts with customers and potential customers in order to boost sales and customer satisfaction. It also has the impact of improving the company's customer and market reputation. Companies used spreadsheets and lists to manage this process a few decades ago. CRM technology began to evolve in the early 1980s, with the advent of database marketing and the first contact management system. Without any development expertise, you can easily customise your CRM to work for you. You can edit deal stages, add as many columns as you like, manage many pipelines at the same time, and more. Integrate your email to communicate with your connections more effectively. Save time by automatically logging sent emails, keeping track of conversations, and using custom email templates. Receive automatic notifications when a lead opens or responds to an email so you can follow up at the appropriate moment. ..read more

Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with Act! by using its interactive visual dashboard which displays snapshots of real-time metrics. You can also customize these reports in your unique way to get a better understanding of it. With Act! CRM, you get a number of powerful marketing and sales features that help you fuel your business growth. You can also send mobile-friendly campaigns that can drive sales to your contacts and groups. ..read more

Features

Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services

Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.

List Management Enables management of multiple lists and communications with them

Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI

Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.

Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity

Referral Tracking Track and manage your referred customers.

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California / +1 888-670-4887

Kansas City, MO / +1 (816) 286-4322

Tel Aviv, Israel

Denver, Colorado / +1 866-873-2006

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Sell Team
$25 /User/Month

Features

  • Email integration
  • Up to 3 paid users
  • 1 custom sales pipeline
  • Built-in click-to-dial & call recording
  • Fully featured mobile CRM
  • Apps & integrations - PREBUILT
Sell Professional
$59 /User/Month

Features

  • Email integration
  • Unlimited paid users
  • 1 custom sales pipeline
  • Built-in click-to-dial & call recording
  • Fully featured mobile CRM
  • Apps & integrations - PREBUILT & CUSTOM
  • Personalized bulk emailing
  • Unlimited email templates
  • Sales goals & forecasting
  • Unlimited custom fields
  • Advanced call analytics
Sell Enterprise
$125 /User/Month

Features

  • Email integration
  • Unlimited paid users
  • 2 sales pipelines
  • Built-in click-to-dial, call recording, & power dialer
  • Fully featured mobile CRM
  • Apps & integrations - PREBUILT & CUSTOM
  • Personalized bulk emailing
  • Unlimited email templates
  • Sales goals & forecasting
  • Unlimited custom fields
  • Advanced call analytics
  • Activity reports
  • Advanced permissions
  • Product catalog
  • Lead and deal scoring
  • Task automation
  • Customized notifications
Sell Elite
$249 /User/Month

Sell Elite

PRICING:

  • Annual Subscription Term (per user per month) - $199
  • Monthly Subscription Term (per user per month) - $249

ACCOUNT MANAGEMENT

  • User limits - Unlimited paid users
  • Document storage - 25 GB/user
  • Data Imports
  • Duplicate Detection
  • Round Robin (automated distribution)

SALES TRACKING

  • Number of sales pipelines - Unlimited
  • Customizable sales pipeline
  • Custom Data Fields, Filters, and Tags
  • Lead and Deal Scoring
  • Historical Sales Exports
  • Companies Hierarchy
  • Product and Price Book

TASKS AND ACTIVITY TRACKING

  • Calendar integration
  • Task and appointment setting
  • Task automation
  • Customized Notifications

COLLABORATION

  • Assign Collaborators
  • @Mentions
  • Team document repository

EMAIL

  • Email integration with tracking (clicks & opens)
  • Bulk Emailing
  • Unlimited Email Templates
  • Email Personalization Tags

VOICE AND TEXT

  • Text messaging (SMS)
  • Call tracking and recording
  • Click to dial (additional rates apply)
  • Call Scripts
  • Automated Power Dialer

MOBILE

  • Offline Mobile Access
  • Geolocation
  • Visit tracking and GeoVerification

DATA AND TEAM MANAGEMENT

  • Smart Lists
  • Smart List Templates
  • Required Fields
  • Editable by Admin Only' Data Fields
  • Single Sign-On (SSO)
  • Lead Capture Form
  • Data Exports
  • Role-Based Permissions

API AND INTEGRATIONS

  • Connect to Zendesk Support
  • Mailchimp Integration
  • Zapier integration
  • Core API
  • Pre-Built Code Libraries
  • Hubspot Integration
  • Firehose API
  • Sync API
  • Search API
  • Public apps and integrations
  • Private apps

REPORTING

  • Customizable sales dashboards
  • Sales Forecasting
  • Goals Tracking
  • Advanced Call Analytics
  • Activity Reports
  • Rep performance dashboard
  • Advanced Sales Insight Reports
  • Success Insight Reports
View Price Page
Free
Free

For One User Only

Features

  • 200 MB Cloud Storage
  • No Mobile / Web Apps
  • Email Support Only
Basic
$24 /User/Month

$24 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)

One-Time Payment : $369

  • Host on Your Own Server

Features

  • Outlook (Windows Only)
  • Supports Multiple Users
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support
Essential
$28 /User/Month

$28 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)
  • Mobile (iOS and Android)

One-Time Payment : $399

  • Host on Your Own Server
  • Mobile (iOS and Android)*

Features

  • Outlook (Windows Only)
  • Supports Multiple Users
  • 10 GB Cloud Space (per company)
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support

Note : eWay-CRM Mobile* (a part of selected eWay-CRM Premium plans) is only provided to customers with on-going System Support. eWay-CRM Mobile update is not compatible with your old eWay-CRM Premium, will lose access to your mobile app.

Enterprise
$38 /User/Month

$38 per User per Month billed Monthly

  • 10 GB Cloud Space (per company)
  • Mobile (iOS and Android)

One-Time Payment : $539

  • Host on Your Own Server
  • Mobile (iOS and Android)*

Features

  • Outlook (Windows Only)
  • Mobile (iOS and Android)
  • Web
  • Add-in for Outlook 365
  • Supports Multiple Users
  • Advanced Customizations
  • Custom Fields
  • Custom Forms
  • Drop-Down Menus
  • Workflows
  • User Permissions
  • Premium Support
  • Free Updates
  • All Future Upgrades
  • Phone and Email Support
View Price Page
Individual CRM
Free

Upto 2 seats

Store and visualize your own contacts

Features

  • Up to 2 team members
  • Up to 1,000 contacts
  • Web forms to capture leads
Basic CRM
$12.5 /User/Month

For 3 Seats

  • $30 per Month billed Yearly
  • $37.5 per Month billed Mothly

Organize all your team’s leads, contacts, & deals

Features

  • Unlimited customizable pipelines
  • Unlimited contacts
  • Unlimited boards
  • Templates for lead, contact & deal management
  • iOS & Android apps
  • Unlimited free viewers
  • Create a dashboard based on 1 board

Based upon the Number of Seats, the pricing plan varies.

Standard CRM
$17 /User/Month

For 3 Seats

  • $42 per Month billed Yearly
  • $51 per Month billed Monthly

Automate sales processes and streamline communication

Features

  • Advanced account, contact, & deal management
  • 2-way email integration with Gmail and Outlook
  • Activity management
  • Quotes & invoices
  • Merge duplicate data
  • Custom CRM automations (250 actions per month)
  • Custom CRM integrations (250 actions per month)
  • Create a dashboard that combines 5 boards

Based upon the Number of Seats, the pricing plan varies.

Pro CRM
$30 /User/Month

For 3 Seats

  • $72 per Month billed Yearly
  • $90 per Month billed Monthly

Gain insights into your entire sales cycle and forecasting

Features

  • Sales forecasting
  • Email tracking & automations
  • Google Calendar sync
  • Sales analytics
  • Customizable email signatures
  • Custom CRM automations (25,000 actions per month)
  • Custom CRM integrations (25,000 actions per month)
  • Create a dashboard that combines 10 boards

Based upon the Number of Seats, the pricing plan varies.

Enterprise CRM
Custom

Manage pre- to post-sales with enterprise-level features

Features

  • Lead scoring
  • Team goals
  • Advanced analytics (dashboards up to 50 boards)
  • Account management
  • Documents for sales
  • Enterprise-scale automations & integrations
  • Enterprise-grade security & governance
  • Multi-level permissions
  • HIPAA Compliance
View Price Page
Starter (Act! CRM)
$18 /User/Month

Basic CRM + eMarketing

Features

  • Customer management
  • Task & activity management
  • Calendar
  • Notes & history
  • Companies
  • Act! Companion - Mobile App
  • Dashboard
  • Groups and Search
    • Dynamic Lists
    • Global Search
  • Opportunity and Pipeline Management
    • Opportunity Management
  • Administration and Customization
    • Preferences - Partia
    • User management
  • Platform and Technology
    • Data import tool
    • Cloud storage - 2 GB
    • Additional Cloud Storage (per 4Gb) : $5 per Month
  • EMarketing (Included)
    • Contacts - Unlimited
    • Email sends/mo - 2,500
    • Email marketing
    • 170+ responsive templates
    • Interactive template editor
    • Email tracking & metrics
    • Turnkey campaigns
    • HTML email editor
    • Drip marketing
    • Visual workflow designer
    • Campaign calendar
    • Deliverability & Compliance Tools
  • Service and Add-Ons
    • Additional email sends - Add'l 2,500 sends per Month : $10 per Month
    • Additional domains (per domain) - $50 per Month
  • Customer Support
    • Getting started webinars/Q&A
    • Self-Service Resources - Guides
    • Knowledgebase
    • Web chat1
    • Professional services2 - $99 per Hour

Note :

*Please select the region selector at the top of this page to see product availability and pricing for your region.
1US: M-F 7:00am-8:00pm Eastern
2Each Professional Services session is billed a minimum of one hour; no pro-rations or partial hour billing.

Professional (Act! CRM)
$35 /User/Month

Full-featured CRM + eMarketing

Features

  • Includes features of Starter plan, plus
  • Opportunity and Pipeline Management
    • Sales Process Management
    • Products & Pricing
    • Sales Opportunity Kanban Board
  • Integrations
    • Microsoft Integration
    • Google Integration
    • Zoom Integration
    • QuickBooks Integration
  • Administration and Customization
    • Preferences
    • User management
    • Custom fields
  • Platform and Technology
    • Data import tool
    • Cloud storage - 4 GB
  • EMarketing Included
    • Social sharing
    • Landing pages
    • Surveys
  • Marketing Automation
    • Marketing Automation to CRM workflow
    • Response-driven nurture marketing
    • Advanced lead capture
    • Lead management & scoring
    • Event marketing
  • Services and Add-Ons
    • SMS - phone number + 500 sends per Month - $625 per Month
    • SMS - per additional 500 sends per Month - $5 per Month
  • Customer Support
    • Product support by phone1
    • Product support via remote access
Expert (Act! CRM)
$65 /User/Month

Advanced CRM + eMarketing

Features

  • Includes features of Professional plan, plus
  • Platform and Technology
  • Cloud storage - 6 GB
  • EMarketing Included
    • Email sends/mo - 50,000
  • Marketing Automation
    • Asset Tracking tracking
    • Website activity tracking
    • Progressive profiling
    • A/B testing
  • Customer Support
    • Saturday phone support
    • Appointment setting
    • Priority queuing
Act Premium (Act! premium)
$37.5 /User/Month

billed Yearly

Full-featured CRM for individuals and teams

Features

  • Rich account management
  • Calendar & activity tracking
  • Dynamic sales pipeline management
  • Act! Insight analytics
  • Office, Outlook®, & Google™ integration
  • Act! Companion mobile app
  • Act! Marketing Automation (Basic tier)
  • Data import tool
  • Expert technical support3
  • Windows® 11 compatible

Featured add-on

1. Marketing Automation : Basic (Included)

Entry-level email marketing capabilities to help you get the word out and stay in touch.

  • 2,500 emails per month to unlimited contacts
  • Email marketing
  • 170+ responsive templates
  • Interactive template editor
  • Email tracking & metrics
  • Drip marketing 1
  • Visual workflow designer 1
  • Campaign calendar
  • Deliverability & compliance tools

2. Select - +$79 per Account per Month billed Yearly

Powerful marketing automation features to engage your customers and grow your business

  • 25,000 emails per month to unlimited contacts
  • Includes features of Basic plan, plus
  • Turnkey campaigns
  • HTML email editor
  • Social sharing
  • Landing pages
  • Surveys
  • Drip marketing
  • Visual workflow designer
  • Team Management

3. Complete - +$199 per Account per Month billed Yearly

Full-featured marketing automation and time-saving CRM workflow to connect your sales and marketing efforts

  • 50,000 emails per month to unlimited contacts
  • Includes features of Select plan, plus:
  • Marketing automation to CRM workflow
  • Response-driven nurture marketing
  • Asset tracking
  • Advanced lead capture
  • Lead management & scoring
  • Event marketing
  • Website activity tracking

4. Advanced - +$399 per Account per Month billed Yearly

Sophisticated marketing automation features and valuable consulting services to fast-track your success

  • 100,000 emails per month to unlimited contacts
  • Includes features of Complete plan, plus
  • Progressive profiling
  • A/B testing

Additional add-ons

  • Enhanced Support : + $10 per User per Month billed Yearly

Experience VIP service with feature guidance by phone, remote support on request, dedicated web chat, and more.

  • Custom Tables : +$10 per User per Month billed Yearly

Unlock the full potential of Act!. Leverage the power of Custom Tables to bring complex data sets, unique business processes, and specialized industry practices together in Act!.

View Price Page

SCREENSHOTS

Zendesk Sell Screenshots
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eWay-CRM Screenshots
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monday sales CRM by monday.com Screenshots
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Act! Screenshots
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INTEGRATIONS

  • WordPress
  • Joomla
  • Drupal
  • Hootsuite
  • MailChimp
  • SAP Business One
  • Zoho CRM
  • LiveChat
  • Zapier
  • Shopify
  • Capsule
  • ClickDesk
  • Agile CRM
  • Freshbooks
  • Citrix Podio
  • WordPress
  • Microsoft Power BI
  • 3CX
  • TeamViewer
  • Tableau
  • Quickbooks
  • Zapier
  • Poll Everywhere
  • MailChimp
  • Gmail
  • DocuSign
  • Zoom

ALTERNATIVES

Top alternatives to Zendesk Sell

Zendesk Talk
Zendesk Talk
Front
Front
Freshsales
Freshsales
Zendesk Sunshine
Zendesk Sunshine
Pipedrive
Pipedrive

Top alternatives to eWay-CRM

Zoho CRM
Zoho CRM
Salesforce
Salesforce
Pipedrive
Pipedrive
SugarCRM
SugarCRM
Keap
Keap