Zendesk Sell vs Affinity Relationship Intelligence Comparison

Remove All	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zendesk Sell CRM Software (542 Ratings)	77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Affinity Relationship Intelligence CRM Software (43 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Pipedrive CRM CRM Software (6249 Ratings)	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (1621 Ratings)
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Remove All	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zendesk Sell CRM Software (542 Ratings)	77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Affinity Relationship Intelligence CRM Software (43 Ratings)	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Pipedrive CRM CRM Software (6249 Ratings)	91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Freshsales CRM Software (1621 Ratings)
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Overview

Summary

Zendesk Sell is a salesforce automation software to make better decisions in Sales. It is simple, user-friendly, and designed to help sales reps to keep selling. Focused on increasing productivity, the software gives quick access to relevant deal data to facilitate ease of analysis and collaboration. Data capture is automatic, and therefore, agents and sales reps can always stay on the same page when handling customer accounts. It streamlines the building and management of sales pipelines so that reps can prioritize prospects and customers. The greatest USP of the software is enabling users to send emails, make calls, view deal history, and schedule meetings in a few clicks. SmartList is another fantastic feature that allows for the segmentation and filtering of deals and leads in real-time. Businesses can integrate their everyday tools with the platform or create their own Zendesk apps to be used exclusively. Zendesk Sell’s SDKs and APIs provide the foundation for the successful project integrations. ..show more

Affinity Relationship Intelligence is an innovative CRM software, providing appropriate relationship metrics, detailed insights of deal management and completely automated data entry. Affinity Relationship Intelligence makes it increasingly convenient for dealers to log up their contacts accurately in the CRM, in addition to the function of enriching data profiles with relevant information automatically. Thus freeing up hours of time and manual labour for being invested in graver matters. Affinity Relationship Intelligence further enables pipeline management of complicated long-term deals by bringing to use familiar spreadsheets. This also includes the Kanban way of viewing deals from pitch to the close. The platform further provides client dealers with the best options applicable for closing any particular deal. A built-in analyser assesses every active deal individually and presents to the dealer, viable conditions to bring forth the closure. The same platform allows the team behind that deal to collaborate and come to decisions together. ..show more

Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. ..show more

Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. ..show more

Features

AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.
Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
Customization Helps to customize the system for use in industry-specific use cases
Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking
Document Management Ability to store and manage various information and documents in electronic format.
IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis
Lead Management A systemized and organized way of managing all your leads and their conversation.
Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
List Management Enables management of multiple lists and communications with them
Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities
Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
Referral Tracking Track and manage your referred customers.
Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
Sales Force Automation Streamlined management of the sales cycle from lead to close
Territory Management Helps to assign, manage sales territories and conveniently track their progress

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Francisco, California / +1 888-670-4887

San Francisco, California

New York, NY

San Mateo, California / +1 650-513-0514

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Sell Team $25 /User/Month For Number of Agents 5 Features Customizable sales pipeline; up to 2 Email and calendar integrations Task and appointment setting Call tracking and recording, and text messages Pre-built sales dashboards Robust APIs—core Note: Depends upon the Agents Pricing Various Sell Growth $69 /User/Month Per Agent Per Month For Number of Agents 5 Features Customizable sales pipeline; up to 10 Email and calendar integrations Task and appointment setting Call tracking and recording, and text messages Pre-built sales dashboards Robust APIs—core + premium Product and price book Advanced and custom sales reports Sales forecasting and goals tracking Prospecting and enrichment credits Note: Depends upon Number of Agents Pricing Various Sell Professional $149 /User/Month For Number of Agents 5 Features Customizable sales pipeline; up to 20 Email and calendar integrations Task and appointment setting Call tracking and recording, and text messages Pre-built sales dashboards Robust APIs—core + premium Product and price book Advanced and custom sales reports Sales forecasting and goals tracking Prospecting and enrichment credits Lead and deal scoring Task automation Advanced roles and permissions Company hierarchy Sell Enterprise $219 /User/Month Features Unlimited paid users Single sign-on (SSO) Advanced roles and permissions Number of sales pipelines - Unlimited Customizable deal pipeline Custom data fields, filters, and tags Subscriptions Product & price book Lead and deal scoring Company hierarchy Task & appointment setting Sales triggers Round robin (automated distribution) Sequence - Unlimited Task automation Customized notifications Enrichment credits per user per month - 10000 Prospecting credits per user per month - 300 Company phone number Direct dial phone number Company technology stack Calendar integration Email tracking Bulk emailing Unlimited email templates Email personalization tags Text messaging Click to dial (additional rates apply) Inbound and outbound minutes Call tracking and recording Computer Telephony Integration (CTI) Automated power dialer Call scripts Offline mobile access Geolocation Visit tracking and GeoVerification Assign collaborators @Mentions Team document repository Client libraries Core API access Public apps and integrations Premium API access (Sync, Search, Firehose) - Rate limit Private custom applications Pre-built sales dashboards Custom sales reports and dashboards Sales forecasting Advanced activity reports Goals tracking Sequence reporting Link sharing Refresh rate - 1hour Scheduled report delivery - Zendesk users and end users Dashboard sharing - Zendesk users and end users Document storage - 25GB-User Custom objects - Up to 25M records Duplicate detection Smart lists Smart list templates Required fields Editable by 'Admin Only' data fields Data imports Data exports Support multiple languages Digital support Access to Zendesk help center and community Onboarding and adoption resources Getting started on-demand training Guided learning paths Add Ons: Premier plans Technical account manager Professional Services View Price Page	Affinity Relationship Intelligence Custom Features Automate contact and company profiles from inbox and calendar data Enrich profiles with industry data to provide actionable insights Free up over 180 hours each year to spend on meeting contacts and deal-making Simplify deal management with one-click updates Know the status of every deal by capturing every interaction Share pipeline status and deep analytics to improve operations Find the right connection with relationship scores based on real interactions Unify your team’s collective network in one place automatically Reach beyond your team View Price Page	Essential $24 /User/Month Get organized and set up simple sales processes quickly Features Lead, deal, contact, calendar, and pipeline management Seamless data import and 400+ integrations Advanced $39 /User/Month Never miss the next step with easy-to-use email and automations Features Includes features of Essential plan, plus Full email sync with templates, open and click tracking, and group emailing Automation builder, including email sequences Meeting, email, and video call scheduling Professional $64 /User/Month Optimize performance with more customizations and reporting Features Includes features of Advanced plan, plus Streamlined lead routing and account access controls for teams Document and contract management with e-signatures Revenue forecasts and deeper reporting capabilities Extra deal and field customization options Power $79 /User/Month Empower larger teams with flexible collaboration and support Features Includes features of Professional plan, plus Project planning, tracking, and delivery Phone support Scalable control of account permissions and visibilities Ideal for increasingly busy pipelines and complex team structures Enterprise $129 /User/Month Experience Pipedrive without limits and have ultimate peace of mind Features Includes features of Power plan, plus Enhanced security preferences Complete access to all features Unlimited reports and customizations Double the number of automations per seat View Price Page	Free Free For Upto 3 Users Features Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Built-in Chat, Email, & Phone Email Templates Custom Fields Sales Dashboard Mobile App 24x5 Support Growth Others ₹1,199 Per User Per Month Billed Monthly ₹999 Per User Per Month Billed Yearly Features Includes features of Free plan, plus AI-powered Contact Scoring Sales Sequences Workflows Custom Sales Activities Product Catalog 1 CPQ License Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Pro Others ₹3,399 Per User Per Month Billed Monthly ₹2,799 Per User Per Month Billed Yearly Features Includes features of Growth plan, plus Multiple Sales Pipelines Time-based Workflows Auto-assignment Rules for Contacts, Accounts, Deals Sales Teams & Territory Management AI-powered Deal Insights & Next Best Action Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation Enterprise Others ₹5,999 Per User Per Month Billed Monthly ₹4,999 Per User Per Month Billed Yearly Features Includes features of Pro plan, plus Custom Modules AI-based Forecasting Insights Audit Logs Field-level Permissions Dedicated Account Manager Sandbox Add-On : Freshbots: ₹7,999 for 1000 Freshbots sessions Buy additional Freshbots session packs to engage with customers across channels seamlessly Chatbots are available on all plans. All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session. The validity of the sessions purchased aligns with your payment cycle. CPQ (Beta): ₹1,299 Per User Per Month Rich document builder Built-in eSignature Accurate quote generation View Price Page