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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them triggered messages based on certain types of customer behavior. The analytics features allows you to monitor the volume of your chats, as well as how productive your agents are so you can make adjustments and improvements where necessary. Read more | Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base. Read more |
Pricing Options |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 4 Highly Rated # 9 Most Popular | # 2 Highly Rated # 10 Most Popular |
Total Features |
9 Features
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8 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Zendesk Chat, a popular customer service platform, garners mixed reviews across platforms. Users praise its ease of use, customizable features, and integration capabilities. However, some users express dissatisfaction with its pricing structure, occasional technical glitches, and limited reporting options. While users appreciate the platform's user-friendly interface and comprehensive features, they also highlight the need for improved reporting capabilities and more affordable pricing plans. |
Overall, Comm100 Live Chat receives positive feedback from users. It is praised for its user-friendly interface, ease of setup, and robust features. Customers appreciate the live chat functionality, customizable chatbots, and comprehensive reporting tools. However, some users have reported occasional technical glitches and limited integration options. Additionally, concerns have been raised regarding the pricing structure and the lack of advanced features such as co-browsing and screen sharing. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Sell Team $19.00 $25.00 per user / month Sell professional $49.00 $59.00 per user / month Sell Enterprise $99.00 $125.00 per user / month Sell Elite $199.00 $249.00 per user / month |
Team (Live Chat) $29.00 $29.00 per user / month Business (Live Chat) $49.00 $49.00 per user / month Enterprise (Live Chat) Custom Team (Omnichannel) $59.00 $59.00 per user / month Business (Omnichannel) $89.00 $89.00 per user / month Enterprise (Omnichannel) Custom Business (Bot) Custom Enterprise (Bot) Custom Agent Assist Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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Not Available |
Videos |
+ 3 More
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+ 1 More
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Company Details | Located in: San Francisco, California | Located in: Vancouver, Canada |
Contact Details |
888-670-4887 https://www.zendesk.com/chat/ |
+1 877-305-0464 https://www.comm100.com/ |
Social Media Handles |
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