Home/Reputation Management Software/Yotpo vs RevbayUpdated on: April 23, 2024

Compare Yotpo vs Revbay

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
74% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
74% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. ..show more

Revbay is a Customer Review Management System for your Business that helps you streamline the process of collecting and managing customer reviews. Revbay helps you collect more and more Reviews from your customers or target audience on your website, via e-mail request, via SMS request and via Facebook Business page. Build a better online brand presence by showcasing your offerings, activities, reviews for yourselves, your business or any activity you do, and promote on your website and on social media i.e. Facebook, LinkedIn, Twitter, etc. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York City, NY

Bangalore, India / +91-80101-73377

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Includes 50 Monthly Orders
  • Review Request Emails
  • On-Site Widgets
  • Basic Customization
  • Content Management & Moderation
Premium
Custom

Flexible plans for small to enterprise businesses. Talk to us and choose the best solution for you.

Features

  • Custom Monthly Orders
  • Multi-Channel Content Generation
  • On-Site Widgets & Galleries
  • Google & Facebook Integration
  • Advanced Content Management
  • Widgets & Emails Customization
  • Multiple Domains Support
  • Dedicated Success Manager
View Price Page
Basic
$250 /Year

Features

  • Display widgets and microsites: 2 Only
  • Display widget Styling: Fixed
  • Social Networks Integrations: 1 Per Social Network
  • Manage Offerings: 10
  • Manage Photos/Videos: 15
  • Latest Updates: 1
  • Send Review Requests: On the fly
  • Additional User Questions: Only Company & Designation
  • Enquiries: Only 5 will be delivered
  • Mobile downloads: 3
  • Contact Details: Address Only
Premium
Custom

Features

  • Display widgets and microsites: Unlimited
  • Display widget Styling: Own Styling or HTML components
  • Social Networks Integrations: Multiple
  • Manage Offerings: Unlimited with Categorizations
  • Manage Photos/Videos: Unlimited with Segmentation as Albums/Portfolios
  • Latest Updates: Unlimited with Date Validity
  • Send Review Requests: Bulk Upload requests by use of CSV file
  • and Schedule the sending date
  • Additional User Questions: Generic. Can create any number
  • Enquiries: Unlimited with option to download the list
  • Mobile downloads: 5
  • Contact Details: All Contact Details + Social Media Links + Map Listing
  • Collect Video Reviews (or Import from Youtube)
  • Attach Images to Reviews
  • Unlimited Questions to Feedback form.
  • Get Net Promoter Score (NPS) validated
  • Add Comments to the Review (Published in Landing Page)
  • Add Remarks to the Review (Used in Reports)
  • Upload Hand Written Reviews / Collected on Letter Heads
  • Configure Negative Review Rating Value
  • Configure Emails Templates and SMTP settings to send emails via your business.
  • Prioritize Excellent reviews on landing page
  • Display messages on Reviews Form & Promotion Form
  • Show/Hide Landing page from visibility and SEO
  • Update Mobile/Tablet app with business branding colors
  • Generate Negative Feedback SMS Alerts
  • Download Contact Details Reviewer
  • Download Reviews in CSV Format
  • Multi-User System (For Multi-location/branches businesses)
  • Multi-Profile System (For Multi-location/branches businesses)
View Price Page

SCREENSHOTS

Yotpo Screenshots
View 1 screenshot(s)
Revbay Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • Omnisend
  • Stitch
  • BigCommerce
  • Volusion
  • MailChimp
  • Swell
  • Vend POS
  • Klaviyo
  • ProveSource
  • HubSpot CRM
  • WooCommerce
  • Smile.io
  • Fomo
  • Salesforce
  • Zendesk Support
  • LightSpeed Restaurant
  • Octane AI
  • Searchanise
  • Shopify Plus
  • Shopify
    NA

ALTERNATIVES

Top alternatives to Yotpo

LoyaltyLion
LoyaltyLion
Bazaarvoice
Bazaarvoice
Trustpilot
Trustpilot
Okendo
Okendo
Klaviyo
Klaviyo

Top alternatives to Revbay

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite