Home/Reputation Management Software/Yotpo vs ChatMeterUpdated on: March 29, 2024

Compare Yotpo vs ChatMeter

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. ..show more

ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York City, NY

San Diego, California / 619-795-6262

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Includes 50 Monthly Orders
  • Review Request Emails
  • On-Site Widgets
  • Basic Customization
  • Content Management & Moderation
Premium
Custom

Flexible plans for small to enterprise businesses. Talk to us and choose the best solution for you.

Features

  • Custom Monthly Orders
  • Multi-Channel Content Generation
  • On-Site Widgets & Galleries
  • Google & Facebook Integration
  • Advanced Content Management
  • Widgets & Emails Customization
  • Multiple Domains Support
  • Dedicated Success Manager
View Price Page
ChatMeter
Custom

Features

  • Review Management
  • Local Listings
  • Local SEO Rank Tracking
  • Social Media Management
  • Local Pages
  • LocationHQ Mobile App
View Price Page

SCREENSHOTS

Yotpo Screenshots
View 1 screenshot(s)
ChatMeter Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Omnisend
  • Stitch
  • BigCommerce
  • Volusion
  • MailChimp
  • Swell
  • Vend POS
  • Klaviyo
  • ProveSource
  • HubSpot CRM
  • WooCommerce
  • Smile.io
  • Fomo
  • Salesforce
  • Zendesk Support
  • LightSpeed Restaurant
  • Octane AI
  • Searchanise
  • Shopify Plus
  • Shopify
    NA

ALTERNATIVES

Top alternatives to Yotpo

LoyaltyLion
LoyaltyLion
Bazaarvoice
Bazaarvoice
Trustpilot
Trustpilot
Okendo
Okendo
Klaviyo
Klaviyo

Top alternatives to ChatMeter

Yext
Yext
Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo