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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Yotpo logo
Reputation Management Software

4.2 666 user ratings

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SMS Marketing Software

4.9 55 user ratings

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Overview

Description Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more Attentive is a virtual test message marketing platform that enables you to send personalized mobile messages in order to increase your digital income. It offers personalized text messaging that allows you to focus on your customers and scale your SMS and email subscriber list more efficiently than any other option. With useful first-party data, you can better understand your audience and provide targeted messages that motivate them to take action. You can engage your mobile users and experience better outcomes per message than you would with only email. You can connect Attentive to the rest of your technological stack to increase its value and construct a profit-generating SMS advertising campaign with confidence, keeping compliance in mind. With strategic advice and resources, you can easily assess and improve the effectiveness of your brand's mobile messaging campaign. You can consolidate customer data across all of your marketing systems to scale 1:1 cross-channel communications and create a single customer view. Using the Attentive API, you can create custom integrations to streamline your operations and improve your marketing initiatives. Read more
Pricing Options
  • Free Trial Not Available
  • Yotpo Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Attentive Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    65%
  • Popularity
    90%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 666 user ratings
4.9/5 55 user ratings
Ratings Distribution
  • Excellent

    55.9%
  • Very Good

    24.9%
  • Average

    9.7%
  • Poor

    2.6%
  • Terrible

    6.9%
  • Excellent

    88.8%
  • Very Good

    10%
  • Average

    0%
  • Poor

    0%
  • Terrible

    1.3%
Review Summary

Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Yotpo Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Attentive Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Premium Custom

Attentive Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: New York City, NY Located in: New York, New York
Contact Details

Not available

https://www.yotpo.com/platform/reviews/

Not available

https://www.attentivemobile.com/

Social Media Handles

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