Home/Incident Management Software/xMatters vs CloudFabrixUpdated on: April 23, 2024

Compare xMatters vs CloudFabrix

94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

ADD PRODUCT
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Visit Website

Visit Website

Overview

Summary

xMatters is a service reliability platform that enables DevOps, SREs and operations teams to automate workflows. It helps teams to ensure infrastructure, continuous working of applications and quick delivery of products. The software provides an adaptive approach to incident management and real-time performance analytics to improve efficiency. xMatters reduces operational problems by minimising manual tasks and drives collaboration and productivity across teams. It features adaptive incident management to automate resolution, protect customers from disruptions and learn from each event. The platform automatically schedules the on-call tasks, informs them of the right people and acts on detailed alerts. xMatters services help companies to give a quick response to customers through targeted and context-rich notifications. It removes the usage of multiple monitoring tools by alert correlation, filtering and suppression, enriched notifications and routing based on role or function. Users get quick insights into their processes and understand inefficiencies that boot collaboration and productivity. ..show more

CloudFabrix is a provider of application analytics and intelligence for cross-layer and cross-domain application operations. CloudFabrix Software is an application analytics and intelligence company that provides cross-layer and cross-domain application operations insights to fulfill targeted business and operational results regardless of underlying technology stacks. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. CloudFabrix unifies and streamlines IT operations and governance across multi-cloud systems for both classic and contemporary applications. CloudFabrix has offices in Pleasanton, California, as well as Pune and Hyderabad, India. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity

Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time

CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption

Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.

Incident Prioritization Sets priority levels by considering the severity and impact of incidents

Incident Reporting Helps in recording details of any unusual event that might occur at a project or job

Real-time Dashboard Provides easy visualization of the latest data

Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps

Safety Management Precautionary measure to ensure the risks are estimated and mitigated

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Ramon, California / +1 925.226.0300

Pleasanton, CA

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

FREE
Free

Features

  • Up to 10 users
  • Unlimited Mobile Push & Email Notifications
  • Expand child menu
  • Unlimited Integrations
  • Expand child menu
  • Flow Designer
  • Expand child menu
  • 6 Preset Roles
  • Expand child menu
  • On-Call Scheduling & Automated Escalations
  • Expand child menu
  • Mobile App
  • Expand child menu
  • Real-Time Response Dashboard
  • Expand child menu
  • Data Access Up To 90 Days
  • Expand child menu
  • Community Support
  • Expand child menu
  • Online Training
STARTER
$16 /User/Month

Features

  • Includes Free Plan features, plus
  • 50 SMS & 10 Voice Notifications Per User/Mo
  • Expand child menu
  • Conference Call Alerting
  • Expand child menu
  • All Preset Roles
  • Expand child menu
  • Manual Alerting
  • Expand child menu
  • Alert Suppression
  • Expand child menu
  • Subscribe To Alerts
  • Expand child menu
  • Single Sign-On
  • Expand child menu
  • Data Sync
  • Expand child menu
  • Data Access Up To 365 Days
  • Expand child menu
  • 8x5 Phone & 24x7 Online Support
  • Expand child menu
  • SLA: 99.9%
  • Expand child menu
  • Online Training
  • Expand child menu
BASE
$39 /User/Month

Features

  • Includes Starter Plan features, plus
  • 100 SMS & 20 Voice Notifications Per User/Mo
  • Expand child menu
  • Non-Prod Instance
  • Expand child menu
  • Unlimited Custom Roles
  • Expand child menu
  • Post Mortem Timeline Reporting
  • Expand child menu
  • Skill-Based Assignments
  • Expand child menu
  • Multilingual Messaging
  • Expand child menu
  • Team Health Reports
  • Expand child menu
  • Application Audit Reports
  • Expand child menu
  • Stakeholder Licenses Available
  • Expand child menu
  • 24x7 Phone & Online Support
  • Expand child menu
  • Classroom Training
  • Expand child menu
  • Customer Success Manager
ADVANCED
$59 /User/Month

Features

  • Includes Base Plan features, plus
  • Unlimited SMS & Voice Notifications Per User/Mo
  • Expand child menu
  • 2 Non-Prod Instances
  • Expand child menu
  • Unlimited Data Access
  • Expand child menu
  • DevOps, MIM & Change Playbooks
  • Expand child menu
  • Customizable Playbooks
  • Expand child menu
  • Shared Operational Dashboards
  • Expand child menu
  • Fill Count For Response Teams
  • Expand child menu
  • Geo-Based Assignment
  • Expand child menu
  • Playbook Scheduler
  • Expand child menu
  • 24x7 Phone & Online Support
  • Expand child menu
  • SLA: 99.95%
  • Expand child menu
  • Classroom Training
  • Expand child menu
  • Customer Success Manager
View Price Page
CloudFabrix
Custom

Features

  • CloudFabrix Data Exchange (CFXDX)
  • AI Engine
  • Expanding AIOps Ecosystem
  • Enterprise Discovery & Data Collection
  • Built-In Diagnostic Automations
  • Cloud Scale Architecture

Add-On

  • Log Analytics
  • IT Monitoring
View Price Page

SCREENSHOTS

xMatters Screenshots
View 1 screenshot(s)
CloudFabrix Screenshots

INTEGRATIONS

  • New Relic APM
  • Slack
  • Jira
  • DOMO
  • MongoDB
  • Microsoft Teams
  • Slack
  • Tableau
  • Twilio Flex
  • NetApp
  • Splunk Cloud
  • PagerDuty
  • Dynatrace
  • HubSpot CRM
  • Nagios XI
  • Salesforce
  • Zabbix
  • Jira

ALTERNATIVES

Top alternatives to xMatters

Twilio Flex
Twilio Flex
Everbridge IT Alerting
Everbridge IT Alerting
Opsgenie
Opsgenie
PagerDuty
PagerDuty
AlertOps
AlertOps

Top alternatives to CloudFabrix

PagerDuty
PagerDuty
xMatters
xMatters
AlertOps
AlertOps
Opsgenie
Opsgenie
OnPage
OnPage