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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | xMatters is a service reliability platform that enables DevOps, SREs and operations teams to automate workflows. It helps teams to ensure infrastructure, continuous working of applications and quick delivery of products. The software provides an adaptive approach to incident management and real-time performance analytics to improve efficiency. xMatters reduces operational problems by minimising manual tasks and drives collaboration and productivity across teams. It features adaptive incident management to automate resolution, protect customers from disruptions and learn from each event. The platform automatically schedules the on-call tasks, informs them of the right people and acts on detailed alerts. xMatters services help companies to give a quick response to customers through targeted and context-rich notifications. It removes the usage of multiple monitoring tools by alert correlation, filtering and suppression, enriched notifications and routing based on role or function. Users get quick insights into their processes and understand inefficiencies that boot collaboration and productivity. Read more | BigPanda’s Autonomous Operations Platform can help. It captures alerts, changes and topology data from all your tools and uses machine learning to detect problems and identify their root cause in real-time. The result: fewer outages, faster resolution, and better applications & services. With pre-trained ML models, tons of integrations and a rapid deployment model, you’ll be live in just 8 - 12 weeks. BigPanda’s Open Box Machine Learning gives your team unprecedented transparency, testability and control. BigPanda works seamlessly with all of your existing tools monitoring, change, topology, ticketing & collaboration. BigPanda aggregates enrich and correlate alerts from your modern and legacy monitoring tools. AIOps lets IT operations scale beyond the limits of human abilities. It’s the only way to keep up with the demands of today’s hybrid IT environments, which blend fast-moving cloud-native technology and legacy systems. Read more |
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SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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6 Features
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Common Features for All |
Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Review Summary |
Overall, users find the platform user-friendly and easy to navigate. The incident management and communication capabilities are highly praised for their efficiency and effectiveness in resolving incidents quickly. Additionally, the integration options with various tools and platforms are seen as a major advantage. However, concerns have been raised regarding the complexity of setup and configuration, requiring significant time and effort to implement. Some users also report occasional glitches and performance issues that may hinder productivity. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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FREE Free STARTER $16.00 $16.00 per user / month BASE $39.00 $39.00 per user / month ADVANCED $59.00 $59.00 per user / month |
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View Detailed Pricing
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Not Available |
Ivanti Service Manager
4.1 Based on 317 Ratings |
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Screenshots |
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Videos |
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Company Details | Located in: San Ramon, California | Located in: Mountain View, California |
Contact Details |
+1 925.226.0300 https://www.xmatters.com/ |
(650) 562-6555 https://www.bigpanda.io/ |
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