xMatters vs Amixr Comparison

Remove All ADD PRODUCT xMatters Amixr	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove xMatters Incident Management Software (360 Ratings)	82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Amixr Incident Management Software
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ADD PRODUCT	94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove xMatters Incident Management Software (360 Ratings)	82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Amixr Incident Management Software
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Overview

Summary

xMatters is a service reliability platform that enables DevOps, SREs and operations teams to automate workflows. It helps teams to ensure infrastructure, continuous working of applications and quick delivery of products. The software provides an adaptive approach to incident management and real-time performance analytics to improve efficiency. xMatters reduces operational problems by minimising manual tasks and drives collaboration and productivity across teams. It features adaptive incident management to automate resolution, protect customers from disruptions and learn from each event. The platform automatically schedules the on-call tasks, informs them of the right people and acts on detailed alerts. xMatters services help companies to give a quick response to customers through targeted and context-rich notifications. It removes the usage of multiple monitoring tools by alert correlation, filtering and suppression, enriched notifications and routing based on role or function. Users get quick insights into their processes and understand inefficiencies that boot collaboration and productivity. ..show more

Amixr software is an Developer friendly Alert Management tool used to manage incidents. Manage Escalations with make team to back you up. Optimize On-Call Schedules to avoid midnight notifications. It integrates with Slack. Small, Medium and Large companies make use of the software. ..show more

Features

Audit Trail A record of changes made in chronological order of a user or activity
Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
Incident Prioritization Sets priority levels by considering the severity and impact of incidents
Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
Real-time Dashboard Provides easy visualization of the latest data
Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
Safety Management Precautionary measure to ensure the risks are estimated and mitigated
Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Ramon, California / +1 925.226.0300

Sunnyvale, CA

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	FREE Free Features Up to 10 users Unlimited Mobile Push & Email Notifications Expand child menu Unlimited Integrations Expand child menu Flow Designer Expand child menu 6 Preset Roles Expand child menu On-Call Scheduling & Automated Escalations Expand child menu Mobile App Expand child menu Real-Time Response Dashboard Expand child menu Data Access Up To 90 Days Expand child menu Community Support Expand child menu Online Training STARTER $16 /User/Month Features Includes Free Plan features, plus 50 SMS & 10 Voice Notifications Per User/Mo Expand child menu Conference Call Alerting Expand child menu All Preset Roles Expand child menu Manual Alerting Expand child menu Alert Suppression Expand child menu Subscribe To Alerts Expand child menu Single Sign-On Expand child menu Data Sync Expand child menu Data Access Up To 365 Days Expand child menu 8x5 Phone & 24x7 Online Support Expand child menu SLA: 99.9% Expand child menu Online Training Expand child menu BASE $39 /User/Month Features Includes Starter Plan features, plus 100 SMS & 20 Voice Notifications Per User/Mo Expand child menu Non-Prod Instance Expand child menu Unlimited Custom Roles Expand child menu Post Mortem Timeline Reporting Expand child menu Skill-Based Assignments Expand child menu Multilingual Messaging Expand child menu Team Health Reports Expand child menu Application Audit Reports Expand child menu Stakeholder Licenses Available Expand child menu 24x7 Phone & Online Support Expand child menu Classroom Training Expand child menu Customer Success Manager ADVANCED $59 /User/Month Features Includes Base Plan features, plus Unlimited SMS & Voice Notifications Per User/Mo Expand child menu 2 Non-Prod Instances Expand child menu Unlimited Data Access Expand child menu DevOps, MIM & Change Playbooks Expand child menu Customizable Playbooks Expand child menu Shared Operational Dashboards Expand child menu Fill Count For Response Teams Expand child menu Geo-Based Assignment Expand child menu Playbook Scheduler Expand child menu 24x7 Phone & Online Support Expand child menu SLA: 99.95% Expand child menu Classroom Training Expand child menu Customer Success Manager View Price Page	Free Free Features Up to 4 Amixr Users 99.9% SLA 10 SMS/team per day 5 Phone calls/team per day Escalations Grouping Simple On-Call Schedules Team $8 /User/Month Features Up to 6 Amixr Users 99.9% SLA 100 SMS/team per week 30 Phone calls/team per week Escalations Grouping On-Call Schedules Site Reliability Engineering tools Reports Business $28 /User/Month Features Unlimited Amixr Users 99.99% SLA 300 SMS/user per week 100 Phone calls/user per week Escalations Grouping On-Call Schedules Site Reliability Engineering tools Reports HeartBeat Monitoring Custom integration upon request Artificial Intelligence 24/7 Support Enterprise Custom Features On-Premises Custom workflow Reports Integration with internal systems SLA Dedicated Engineer View Price Page

Compare xMatters vs Amixr

xMatters

Amixr

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

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