Xeno vs JivoChat Comparison

Remove All	78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Xeno CRM Software	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove JivoChat Live Chat Software (146 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove monday sales CRM by monday.com CRM Software	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Zoho CRM CRM Software (8551 Ratings)
Get Free Quote	Start Free Trial	Get Free Quote	Get Free Quote

Remove All	78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Xeno CRM Software	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove JivoChat Live Chat Software (146 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove monday sales CRM by monday.com CRM Software	98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove Zoho CRM CRM Software (8551 Ratings)
Get Free Quote	Start Free Trial	Get Free Quote	Get Free Quote

Overview

Summary

Xeno functions as a real-time app for conversational sales that can help organizations in various activities related to marketing, sales, support, and feedback collection. By leveraging live responses, the tool can attract, convert, and retain customers easily. With a single and unified customer communication platform, lead management and customer support can be unified within seconds. By attracting new leads, users can easily keep their customers satisfied. It is simple to deploy and is easy to customize. And users who are looking to personalize the tool according to their brand can do so through the extended features. The tool includes a single shared team inbox that integrates the entire experience of customers, leads, partners, and team members on a single platform. It even includes a smart bot that automates various workflows. Other features include mobile-friendly, clean design, team-orientation, stripe integration, GDPR compliance, and more. ..show more

JivoChat is specifically built for E-commerce companies to serve as an effective business communication tool. It is the one omnichannel application that comprises emails, live chat, Facebook messaging, dial up calls, everything under one interface. This tool helps users execute live chat on their website, offers chat support to clients on Facebook, dial a phone number in any country, and manage all texts to a company's mail Id. JivoChat offers great customer service experiences as the team can quickly respond to their client's queries. It comprises some pro features, including call transfers, routing, recording, and much more. The instant callback feature enables your potential customers to connect with you to close more deals promptly and easily. Businesses using this tool will never risk a chance of missing a client's reach, and it redirects emails from your company's address to the JivoChat inbox so that that team can reply faster. Overall, JivoChat is highly dedicated to providing the ideal communication solutions for all e-commerce business owners to accelerate their sales and customer retention. ..show more

Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. ..show more

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Francisco, California

Wilmington, Delaware / +1 408-604-0183

Tel Aviv, Israel

Pleasanton, California - 94588 / +1 877-834-4428

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Satellite $77 /Month Features 1 user included, then $25 / user / month Chatbox Collaborative team inbox Conversation history Customer-oriented ticketing feature Manually-triggered messages Editable messages Live & Delayed modes Conversation continuity Canned responses Customized notifications Self-powered CRM Manual-ID Auto-ID Pre-qualification questions Automatic small talk Fully customizable chatbox Customizable avatars Fully customizable bot Emojis & animated GIFs File sharing Screenshots Chat transcript Roles and Permissions Routing rules Internal messages Waiting line Auto-detection of contact's language 50-language chatbox Multilingual feature set Average response time Answered conversations Resolved conversations One-and-done conversations Team conversations Bot conversations Lunar Rover $210 /Month Features 3 users included, then $32 / user / month Chatbox Emails Facebook Twitter SDK for iOS SDK for Android Collaborative team inbox Conversation history Customer-oriented ticketing feature Manually-triggered messages Editable messages Live & Delayed modes Conversation continuity Canned responses Customized notifications Self-powered CRM Manual-ID Auto-ID Pre-qualification questions Automatic small talk Automatically triggered messages Automatic meetings Conversational chatbot Natural language processing 1 on 1 video call Group video call (<= 5 participants) 1 on 1 screensharing Group screensharing (<= 5 participants) View Price Page	Basic Free Features Unlimited chats and websites Customizable chat in 25 languages Desktop, mobile and browser agent apps 24/7 customer support 2 month chat history storage Basic CRM functions Team chats for an unlimited number of staff members Professional $19 /User/Month Features All the benefits of Basic version, and: Unlimited chat history storage Proactively start chats and catch leads using Smart Triggers Complete visitor info including IP addresses, region, visit source and more Canned responses with an automatic helper Chat transfer between agents Monitor website visitors in real time Connect JivoChat with chatbots and don’t miss a single request Use built -in CRM to turn new customers into returning ones and grow your business View Price Page	Basic CRM $15 /User/Month For 3 Seats, Pricing varies based on number of seats $36 per Month billed Yearly $45 per Month billed Mothly Features Unlimited customizable pipelines Unlimited contacts Unlimited boards Templates for lead, contact & deal management iOS & Android apps Unlimited free viewers Create a dashboard based on 1 board Standard CRM $20 /User/Month For 3 Seats, pricing varies based on number of seats $51 per Month billed Yearly $60 per Month billed Monthly Features Advanced account, contact, & deal management 2-way email integration with Gmail and Outlook AI email generator Activity management Quotes & invoices Merge duplicate data Custom CRM automations (250 actions per month) Custom CRM integrations (250 actions per month) Create a dashboard that combines 5 boards Pro CRM $33 /User/Month For 3 Seats, pricing varies based on number of Seats $84 per Month billed Yearly $99 per Month billed Monthly Features Sales forecasting Email templates with custom parameters Email tracking & automations Mass emails HTML editor for mass email Mass email tracking Google Calendar sync Sales analytics Customizable email signatures Custom CRM automations (25,000 actions per month) Custom CRM integrations (25,000 actions per month) Create a dashboard that combines 10 boards Enterprise CRM Custom Features Lead scoring Team goals Advanced analytics (dashboards up to 50 boards) Account management Documents for sales Enterprise-scale automations & integrations Enterprise-grade security & governance Multi-level permissions HIPAA Compliance View Price Page	Standard $20 /User/Month Automate and optimize your sales cycle Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Automation and Process Management Workflow rules Email notifications Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Marketing Automation Email templates Email authentication Mass email Social profile integration Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Professional $35 /User/Month Improve customer acquisition and accelerate growth Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Automation and Process Management Workflow rules Email notifications Blueprint Webhooks Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Marketing Automation Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Enterprise $50 /User/Month Manage global CX operations with the complete CRM Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals Automation and Process Management Workflow rules Email notifications Blueprint Webhooks Record approval process Data review process Custom functions CommandCenter Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Custom modules Custom buttons Page layouts Translations Developer sandbox Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Advanced dashboard components Anomaly detectors Webform analytics Artifical Intelligence Data enrichment Prediction AI sales forecasting Anomaly detection Recommendation AI analytics Communication Image validation Conversational AI Email intelligence Conversation intelligence Voice of the Customer Marketing Automation Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Attribution Segmentation Auto-responders Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Reporting hierarchy Record-level sharing Territory management Data encryption Lite users add-on Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly) Ultimate $65 /User/Month Scale exponentially with dedicated BI capabilities Features Sales Force Automation Basic modules Tasks, calls, events Advanced filters Multiple pipelines Scoring rules Sales forecasting Email insights Multiple currencies Macros SalesSignals Assignment rules Multiple scoring rules Custom SalesSignals Email parsers Data entry wizards Portals Automation and Process Management Workflow rules Email notifications Blueprint Webhooks Record approval process Data review process Custom functions CommandCenter Product Customization Homepage customization Rename tabs Custom list views Custom fields Canvas Tab groups Validation rules Custom modules Custom buttons Page layouts Translations Developer sandbox Reports and Analytics Predefined reports Predefined dashboards Custom reports and dashboards (Limited) Basic dashboard components Analytics mobile app Custom reports and dashboards (Unlimited) Advanced dashboard components Anomaly detectors Webform analytics Zoho Analytics Artifical Intelligence Data enrichment Prediction AI sales forecasting Anomaly detection Recommendation AI analytics Communication Image validation Conversational AI Email intelligence Conversation intelligence Voice of the Customer Marketing Automation Email templates Email authentication Mass email Social profile integration Email relay CRM for Google Ads Attribution Segmentation Auto-responders Security Profiles Role-based hierarchy Multiple organizations GDPR compliance CRM audit logs IP address restriction Field-level security Reporting hierarchy Record-level sharing Territory management Data encryption Lite users add-on Lite users: Available for orgs with minimum 25 regular user licenses - $15 per user per month billed Monthly ($12 per user per month billed Yearly) CRM Plus $69 /User/Month Unify sales, service, and marketing on one platform Features Eight apps, all features included Users have access to all apps Fully integrated CRM Flex $14 /User/Month billed Yearly Build a custom sales, service, and marketing bundle Features Select the apps you need Select editions and users for each app Fully integrated View Price Page

Compare Xeno vs JivoChat

Xeno

JivoChat

monday sales CRM by monday.com

Zoho CRM

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES