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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | It is a multi-channel call center solution which is well equipped with bundle of features. Using its API open channel feature, you can develop your channels across social networks and can support your customers on their favourite social network sites. It also has real-time monitoring feature to track your agent’s performance and allows you to make dynamic changes in case of emergency needs. In addition, it allows you to build your own customized dashboards that helps to monitor and improve the performance of your caller support solution. It has internal messenger feature using which your agents can collaborate to solve customer issues. Read more | eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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7 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Plus Custom Omni-Gold Custom Dialer-Gold Custom Ultimate Custom |
eVoice Lite $6.25 $7.50 per user / month eVoice Unlimited $16.25 $19.50 per user / month eVoice Unlimited Plus $15.83 $19.00 per user / month eVoice Unlimited Pro $15.00 $18.00 per user / month Live Receptionist Standard $129.95 $129.95 per month Live Receptionist Plus $179.95 $179.95 per month Live Receptionist Pro $399.95 $399.95 per month |
View Detailed Pricing
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View Detailed Pricing
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RingCentral Contact Center
4.1 Based on 281 Ratings |
RingCentral Contact Center
4.1 Based on 281 Ratings
MyOperator
4.4 Based on 147 Ratings |
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Screenshots |
+ 4 More
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Videos |
+ 3 More
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Company Details | Located in: Italy | Located in: Los Angeles, California Founded in: 2000 |
Contact Details |
+39 011 198 865 00 https://www.xcally.com/ |
(877) 581-5789 https://www.evoice.com/ |
Social Media Handles |
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