Home/Project Management Software/Wrike vs FreshserviceUpdated on: March 29, 2024

Compare Wrike vs Freshservice

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Wrike
Wrike Project Management Software (1734 Ratings)
Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Worksuite
Worksuite Project Management Software (5 Ratings)
Start Free Trial

Visit Website

Start Free Trial

ADD PRODUCT
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Wrike

Wrike

Project Management Software (1734 Ratings)
Remove
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Worksuite

Worksuite

Project Management Software (5 Ratings)
Start Free Trial

Visit Website

Start Free Trial

Overview

Summary

An all-in-one project management tool that helps to organize your complex work easily and flexibly. It is ideal for remotely located teams, mid-sized organizations and enterprise companies for managing teamwork and communicating with clients. With Wrike’s collaboration features and customization tools, you will be able to manage teamwork better and finish your work sooner. It helps the team leads and administrators collecting project requirements, creating and assigning tasks and visualizing schedules on the Gantt chart. Moreover, each team member will be aware of their work priorities with personal dashboards and real-time work updates so that you'll get an efficient and goal-oriented team. ..show more

Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. ..show more

Worksuite generates a space for every department, major project or team to share information, knowledge and keep the tasks planned. Moreover, it comes with an attendance module that permits the workers to sign-in and sign-out directly from their dashboard, which not only saves a lot of time, but also enhances efficiency. With the help of this software, you can track all your projects in the most effortless way. It flaunts a reports section that allows you to scrutinise what's suitable and what’s not for your firm. Worksuite has the ability to automate the process of revenue recognition and billing to ensure smooth operations. You also get real-time message sections that support your team members to review projects instantly. It allows you to add members to the team according to your desire and keep them connected with the progress. You can get a free demo of Worksuite via a web conference. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Jose, California / +1 877 779 7453

San Mateo, California / +1 (866) 832-3090

N/A

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

For teams getting started

Centralized task management

Features

  • Web, desktop and mobile apps
  • Project and Task Management
  • Board View
  • Table View
  • Active task limitations apply
Team
$9.8 /User/Month

For growing teams

Effective team management

Features

  • 2-25 users
  • Unlimited projects
  • Unlimited tasks & subtasks
  • Unlimited custom fields
  • Unlimited request forms
  • 20 free collaborators
  • Interactive Gantt charts
  • Automations (50 actions/user/month)
  • Custom workflows
  • Analytics view
  • Calendar view
  • Dashboards
  • Use case templates
  • Google and Microsoft SSO
  • External requester collaboration
  • Integrations & open API
  • 2 GB storage per user
Business
$24.8 /User/Month

For all teams across an organization

Customized platform for any team or use case

Features

  • 5 to 200 users
  • Includes features of Team plan, plus
  • Folder structure & nested projects
  • Cross-tagging
  • Project Blueprints
  • Custom item types
  • Automations (200 actions/user/month)
  • Approvals & guest approvals
  • File and video proofing (30+ file formats)
  • Resource management, workloads & time tracking
  • Reports and Unlimited Dashboards
  • User groups & permissions
  • DAM Integrations and Cloud Content Connector
  • Adobe Creative Cloud Extensions
  • 5 GB storage per user
Enterprise
Custom

For large teams

Enterprise-grade security and scalability

Features

  • Includes features of Business plan, plus
  • 5 to unlimited users
  • SAML-based SSO
  • Two-Factor Authentication (2FA)
  • Password policies
  • Custom access roles
  • Customizable user types
  • Admin permissions
  • User audit reports
  • Automations (1000 actions/user/month)
  • 10 GB storage per user

Pinnacle
Custom

For teams with complex work needs

Advanced tools and analytics for complex work

Features

  • 5 to unlimited users
  • Includes features of Enterprise plan, plus
  • Locked Spaces
  • Advanced reporting & BI
  • Team utilization and performance dashboard
  • Job roles
  • Budgeting and billable hours
  • Bookings (project-level effort & time planning)
  • SharePoint and HTML5 proofing and approvals
  • Automations (1500 actions/user/month)
  • 15 GB storage per user
View Price Page
Starter
$29 /User/Month

For getting started

Features

  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • SLA Management
  • Workflow Automator
  • Orchestration
  • Multiple Portal Languages
  • Custom SSL
  • Marketplace Apps
  • Mobile Apps
  • 1000 Orchestration transactions/mo/account
Growth
$59 /User/Month

For growing businesses

Features

  • Includes features of Starter plan, plus
  • Service Catalog
  • Asset Management
  • Purchase Order Management
  • Employee Onboarding
  • Portal Customization
  • MSP Mode
  • Multiple SLAs
  • Approval Workflows
  • Business Rules
  • Cloud Management
  • 2000 Orchestration transactions/mo/account
Pro
$115 /User/Month

ITSM + ITOM + Project Management for large organizations

Features

  • Includes features of Growth plan, plus
  • Problem Management
  • Change Management
  • Release Management
  • Project Management
  • SaaS Management (Add-on)
  • Software License Management
  • Contract Management
  • Alert Management
  • Analytics Pro
  • Access Controls Pro
  • Team Dashboards
  • IP Range Restrictions
  • 5000 Orchestration transactions/mo/account
Enterprise
$145 /User/Month

Service management solution for enterprises

Features

  • Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
  • Freddy Agent Assist (BETA)
  • Sandbox
  • Audit Logs
  • 20,000 Orchestration transactions/mo/account
View Price Page
Regular License
$45 Others

$599.00 Regular License (Non-SaaS)

Features

  • Projects
  • Attendance
  • Reports
  • Finance
  • Messages
  • Tickets
  • Customize
  • Setup and Maintenance
  • SLA Available
Extended License
$275 Others

$599.00 Extended License (SaaS)

Features

  • Includes features of Regular License plan, plus
View Price Page

SCREENSHOTS

Wrike Screenshots
View 3 screenshot(s)
Freshservice Screenshots
View 7 screenshot(s)
Worksuite Screenshots
View 7 screenshot(s)

INTEGRATIONS

  • Gmail
  • QuickBooks Desktop Pro
  • Dropbox Business
  • Microsoft Teams
  • Miro
  • Slack
  • PingFederate
  • Tableau
  • Box
  • Microsoft OneDrive for Business
  • SurveyMonkey
  • GitHub
  • Microsoft Excel
  • Google Sheets
  • Harvest
  • Microsoft SharePoint
  • Zendesk Sell
  • Zapier
  • Zoom
  • WordPress
  • Google Calendar
  • NetSuite
  • Google Drive
  • MediaValet
  • HubSpot CRM
  • OneLogin
  • Salesforce
  • Marker.io
  • Okta
  • Jira
  • Olark
  • Pivotal Tracker
  • Dropbox Business
  • Microsoft Teams
  • Slack
  • Box
  • SurveyMonkey
  • Harvest
  • iContact
  • Quickbooks
  • Zapier
  • Capsule
  • Freshbooks
  • Zoom
  • Knowlarity
  • Freshdesk
  • Campaign Monitor
  • MailChimp
  • Nimble
  • Constant Contact
  • Zoho CRM
  • Google Drive
  • PagerDuty
  • Google Analytics
  • SnapEngage
  • Salesforce
  • Shopify
  • Jira
  • Stripe Payments
  • Slack
  • PayPal

ALTERNATIVES

Top alternatives to Wrike

Airtable
Airtable
Trello
Trello
Smartsheet
Smartsheet
ClickUp
ClickUp
Monday Hero
Monday Hero

Top alternatives to Freshservice

HaloITSM
HaloITSM
Zendesk Talk
Zendesk Talk
ManageEngine Analytics Plus
ManageEngine Analytics Plus
Jira
Jira
Freshdesk Contact Center (Formerly Freshcaller)
Freshdesk Contact Center (Formerly Freshcaller)