84%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
97%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
---|---|---|
Start Free Trial
|
Start Free Trial
|
ADD PRODUCT
|
84%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
97%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
---|---|---|
Start Free Trial
|
Start Free Trial
|
Summary |
WebGreeter is software that helps enterprises to indulge in live chatting with minimum glitches and a smooth visitor experience. It offers live chatting services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of its clients. ..show more |
tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. ..show more |
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
||||||||||||||||||||||
|
|
|||||||||||||||||||||||||
|
|
|
NA
|
|
Top alternatives to WebGreeter
Crisp
JivoChat
tawk.to
Intercom
LiveChat
|
JivoChat
Crisp
Intercom
Zendesk Talk
Tidio Chat
|