Waiterio vs Upserve POS Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Waiterio

POS Software

4.7 20 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upserve POS

POS Software

4.3 608 user ratings

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Overview

Description	Waiterio aims to make the working life of waiters and chefs much easier by helping to speed up the pace of taking customer orders, as well as improving the communication and collaboration with and in the kitchen. The way it works is that as soon as the waiter takes an order, the kitchen receives it and can start working on it, removing the need to take manual orders with a pen and paper. Using Waiterio you can customize your menu options and add photos, items, and categories. It also gives you a map of the tables in your restaurant so you can easily assign them. Using Waiterio, when someone takes an order from a client, this order is sent to all the staff, including other waiters and the chefs. The reporting functionality enables you to understand which dishes are most popular and which aren’t performing so well, as well as check revenue. Read more	Upserve POS is a restaurant POS system that helps restaurants for an easier point of sale, in-depth analytics and reliable payments. It makes deployment easy, establishing one consistent way to approach information. Thousands of restaurant owners and staff rely on this system to run smoother shifts backed by a dedicated support team. The primary features of this system include split checks and items. Here servers can merge, transfer and split checks fast. Also, Upserve POS has an offline mode. This allows users to continue their work like serving customers, taking credit card payments, sending orders to the kitchen as well as printing receipts, even without losing connectivity. The system has a separate training mode, which makes it easier for restaurant owners to train staff and use all the features without disrupting regular service. Furthermore, it also offers detailed insights to understand and manage labour costs. While analytics and reporting facilities provide an easier review of sales trends and performance. Read more
Pricing Options	Free Trial Available Starts at $19.00. Offers Free-forever plan.	Free Trial Not Available Starts at $59.00.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 78% Reviews 83% Momentum 62% Popularity 80%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 85% Momentum 60% Popularity 85%
SaaSworthy Awards	Not Available	# 3 Highly Rated # 10 Most Popular

Features

Total Features	6 Features	11 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 3 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.7/5 20 user ratings	4.3/5 608 user ratings
Ratings Distribution	Excellent 75% Very Good 20% Average 5% Poor 0% Terrible 0%	Excellent 56.3% Very Good 31.4% Average 6.9% Poor 0.7% Terrible 4.7%
Review Summary	Not Available	Users appreciate the comprehensive features, user-friendly interface, and excellent customer support of the software. They find it effective in streamlining operations, improving efficiency, and enhancing customer service. Additionally, the software's reporting and analytics capabilities provide valuable insights for better decision-making. However, some users mention occasional glitches, limited customization options, and high pricing as areas for improvement. Overall, users generally express satisfaction with the software and recommend it to other businesses in the industry.
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Pricing

Pricing Options	Free Trial Available Starts at $19.00. Offers Free-forever plan.	Free Trial Not Available Starts at $59.00.
Pricing Plans Monthly Plans Annual Plans	Free Free Extra Small $19.00 $19.00 per month Small $39.00 $39.00 per month Medium $59.00 $59.00 per month Large $99.00 $99.00 per month Extra Large $159.00 $159.00 per month	Core $59.00 $59.00 per month Pro $199.00 $199.00 per month Pro Plus $359.00 $359.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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