Waiterio vs Lightspeed Retail Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Waiterio

POS Software

4.7 20 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed Retail

POS Software

4.3 565 user ratings

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Overview

Description	Waiterio aims to make the working life of waiters and chefs much easier by helping to speed up the pace of taking customer orders, as well as improving the communication and collaboration with and in the kitchen. The way it works is that as soon as the waiter takes an order, the kitchen receives it and can start working on it, removing the need to take manual orders with a pen and paper. Using Waiterio you can customize your menu options and add photos, items, and categories. It also gives you a map of the tables in your restaurant so you can easily assign them. Using Waiterio, when someone takes an order from a client, this order is sent to all the staff, including other waiters and the chefs. The reporting functionality enables you to understand which dishes are most popular and which aren’t performing so well, as well as check revenue. Read more	Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more
Pricing Options	Free Trial Available Starts at $19.00. Offers Free-forever plan.	Free Trial Available Starts at $69.00.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 78% Reviews 83% Momentum 62% Popularity 80%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 82% Momentum 60% Popularity 67%
SaaSworthy Awards	Not Available	# 7 Highly Rated # 3 Fastest Growing

Features

Total Features	6 Features	14 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 3 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 11 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.7/5 20 user ratings	4.3/5 565 user ratings
Ratings Distribution	Excellent 75% Very Good 20% Average 5% Poor 0% Terrible 0%	Excellent 65.8% Very Good 20% Average 3.9% Poor 1.8% Terrible 8.5%
Review Summary	Not Available	Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.
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Pricing

Pricing Options	Free Trial Available Starts at $19.00. Offers Free-forever plan.	Free Trial Available Starts at $69.00.
Pricing Plans Monthly Plans Annual Plans	Free Free Extra Small $19.00 $19.00 per month Small $39.00 $39.00 per month Medium $59.00 $59.00 per month Large $99.00 $99.00 per month Extra Large $159.00 $159.00 per month	Basic $69.00 $79.00 per month Starter $99.00 $119.00 per month Standard $119.00 $139.00 per month Advanced $169.00 $189.00 per month Pro $229.00 $259.00 per month
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