VNC Connect vs Dameware Mini Remote Control Comparison

Remove All ADD PRODUCT VNC Connect Dameware Mini Remote Control GoTo Resolve	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove VNC Connect Remote Access Software (766 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Dameware Mini Remote Control Remote Access Software (45 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove GoTo Resolve Remote Access Software (493 Ratings)
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ADD PRODUCT	95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove VNC Connect Remote Access Software (766 Ratings)	84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Dameware Mini Remote Control Remote Access Software (45 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Sponsored Remove GoTo Resolve Remote Access Software (493 Ratings)
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Overview

Summary

VNC Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it. Remote access enables colleagues, suppliers and customers to communicate more effectively, breaking down barriers and driving growth. VNC Connect covers every remote access use case with a single subscription. You don't need to buy, deploy, manage and secure separate products or modules. ..show more

Dameware Mini Remote Control is a remote control software for all your customer support and help desk needs. Its remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. Dameware Mini Remote Control remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Features

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
Feedback Collection Helps in collecting feedback from users to assess the support
File Transfer Allows sending and receiving files
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
Screen Sharing Enables remote participants to see your desktop that allows better collaboration
Session Recording Enables one to record remote access, support sessions, and meetings
Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

United Kingdom / 0808 281 2668

Texas, United States / 855-270-1449

Boston, Massachusetts / 1 855 263 2838

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Free Free Personal and Non-commercial use Features For up to 5 devices Cloud connections only Professional Custom For individuals and businesses Device Access : From $3.39 for One Remote computer per month* Features 24/7 attended and unattended access Cloud connections only Desk-side install required Discounts for volume Instant Support : $16.99 per named technician per month* Up to 3 concurrent sessions each Attended access only Cloud connections only No install, zero footprint RealVNC branding Note : * Prices exclude local taxes. Plans billed annually. Enterprise Custom For large organizations Device Access : $4.59 for one remote computer per month* Features 24/7 attended & unattended access Cloud and direct connections Remote deployment options Discounts for volume Instant Support : $33.49 per named technician per month* Up to 10 concurrent sessions each Attended access only Cloud connections only No install, zero footprint Custom branding View Price Page	Dameware Mini Remote Control $265 Others $265 for 1 Technician with Unlimited End Users Prices vary based on a number of Technicians Features Diagnostic Tools File Transfer Live Chat Screen Sharing Session Recording Custom Plan Custom Features Diagnostic Tools File Transfer Live Chat Screen Sharing Session Recording Contact the vendor for detailed pricing information View Price Page	Service Desk $49 /Month $39 per technician per month billed annually $49 per technician per month billed monthly Features Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team Free upgrades Access to training videos, help guides and best practices GoToAssist $69 /User/Month $55 per agent per month billed annually or $660.00 annually $69 per agent per month billed monthly Features 1 Agent Agent Console File Transfer Remote Diagnostics Multi-Monitor Navigation Multi-Session Support Slack Integration Add-On Include Mobile Add-On: Only $20.00/Agent Monthly Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share View Price Page

Compare VNC Connect vs Dameware Mini Remote Control

VNC Connect

Dameware Mini Remote Control

GoTo Resolve

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES