Home/Business Intelligence Software/Vitally vs G2 TrackUpdated on: March 29, 2024

Compare Vitally vs G2 Track

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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. ..show more

G2 Track is a tool that helps SaaS companies to track everything about their software or platform to realize the most optimum business outputs. This includes the ability to manage software spends, usage, contracts, and compliance. In this way, users can optimize their entire tech stack by managing their complete Saas platform in a single and powerful dashboard. G2 Tracks helps users to understand the apps they are using, the frequency with which they use them, along with the amount spent on each. As a result, users can unify their vendor data and range from invoices and renewals to compliance under a single unified platform with a clear view. Hence, every team member can follow every possible update, including notes and details about contracts. And with deeper insights, SaaS spends can be optimized in terms of product usage, billing treats, and contract renewals. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York City, USA

Chicago, IL- 60606 / +1 608-212-7609

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Startup
$169 /Month

Features

  • NPS for B2B SaaS
  • Teammates: 5
  • Playbooks: 15
  • Segmentation
  • Indicators
  • Tasks
  • Conversations
  • Product Integrations + Analytics
  • Subscription Integrations + Analytics
  • Zapier
  • Clearbit enrichment
  • Account Health: One equation supported

Pricing based on current MRR and customers + trials

Grow
$349 /Month

Features

  • NPS for B2B SaaS
  • Teammates: 20
  • Playbooks: 50
  • Segmentation
  • Indicators
  • Tasks
  • Conversations
  • Product Integrations + Analytics
  • Subscription Integrations + Analytics
  • Zapier
  • Clearbit enrichment
  • Account Health: Multiple equations supported
  • Bidirectional Salesforce Integration
  • Data-out Integrations
  • Trial Qualification
  • Success Metrics

Pricing based on current MRR and customers + trials

Enterprise
Custom

Features

  • NPS for B2B SaaS
  • Teammates: Custom
  • Playbooks: Custom
  • Segmentation
  • Indicators
  • Tasks
  • Conversations
  • Product Integrations + Analytics
  • Subscription Integrations + Analytics
  • Zapier
  • Clearbit enrichment
  • Account Health: Multiple equations supported
  • Bidirectional Salesforce Integration
  • Data-out Integrations
  • Trial Qualification
  • Success Metrics
View Price Page
Essentails
Free

Features

  • Unlimited Spend Tracking
  • Monthly Spending Reports
  • Smart Alerts and Slackbot
  • Employee Directory
  • Shadow IT Detection
  • Utilization Tracking via SSO
  • Up to 3 Departments and Budgets
  • Manage up to 25 Contracts
  • Manage up to 50 product Pulse Surveys

Integrations

  • QuickBooks Online
  • Xero
  • Expensify
  • Abacus
  • Bill.com
  • G Suite
  • Okta
  • Azure Active Directory
  • OneLogin
  • JumpCloud
  • Duo SSO
  • Lastpass
  • direct SaaS integration
Pro
$300 /Month

Features

  • Everything from Essential
  • Priority Support
  • Advanced Data Exports
  • Data Onboarding Concierge
  • Unlimited Departments and Budgeting
  • Unlimited Contract Management
  • Annual Spend Benchmarking Report

Integrations

  • Amazon Web Services
  • 3 direct SaaS integrations
Enterprise
$5 /User/Month

Features

  • Everything from Pro
  • Contract Onboarding Concierge
  • Dedicated Account Management
  • Enterprise Security and Controls
  • Custom Fields
  • Compliance Hub
  • Unlimited Pulse Surveys
  • Quarterly Spend Benchmarks

Integrations

  • Sage Intacct
  • NetSuite
  • Salesforce
  • Zoom
View Price Page

SCREENSHOTS

Vitally Screenshots
View 5 screenshot(s)
G2 Track Screenshots
View 4 screenshot(s)

INTEGRATIONS

    NA
  • Bill.com
  • Slack
  • Quickbooks
  • NetSuite
  • Zapier
  • Amazon SES
  • Xero

ALTERNATIVES

Top alternatives to Vitally

ChurnZero
ChurnZero
Neon Soft
Neon Soft
Gainsight PX
Gainsight PX
Planhat
Planhat
Catalyst Insight
Catalyst Insight

Top alternatives to G2 Track

Spend Monitor
Spend Monitor
SaasPe
SaasPe
Electric Indigo Cloud
Electric Indigo Cloud
Spendbase
Spendbase
Diminish
Diminish