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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vitally logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Catalyst Insight logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce Essentials logo
CRM Software

4.3 148 user ratings

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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Netsuite CRM logo

Netsuite CRM

CRM Software

3.5 599 user ratings

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Overview

Description Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more Catalyst Insight digital discovery software comes packed with not just eDiscovery features but also with legal document monitoring features. Access control feature allows exercising control on who you wish to access your eDiscovery data. Users will find it useful in assembling, tracking, archiving, retaining, and indexing data following a systematic procedure. It supports full text search, full text extraction and metadata extraction. The software features version control, topic clustering, document tagging, keyword search etc. Catalyst Insight helps users cut their review cost. They can manage their eDiscovery in a secure unified platform. It supports multi-language review and translation. Read more Salesforce Essentials software is a platform used to track all of your customer information for business. The software offers tools to supports customers and track sales to generate revenue. Measure business metrics with prebuilt reports and dashboards. It integrates with DocuSign, Dropbox, and more. Small business make use of the software. Read more Netsuite CRM helps out organisations to streamline seamless interactions with present customers, suppliers and partners alike, within a single portal. It facilitates a seamless flow of information across the entire customer lifecycle starting from generating leads to order fulfilment, cross-sell, up-sell and relevant support. Salesforce automation, quotes management, forecasts, commission monitoring and partner relationships are some of the useful functionalities present within. Businesses can also depend on Netsuite CRM to supercharge their sales performance and provide a superior customer experience. Support agents are allowed access to customer-specific records and orders in detail, which they can utilise to provide adequate support. Exclusive benefits offered by the platform goes as improved sales performance, effective campaign management, unified data source and enhanced customer satisfaction. Built-in reports and role-based dashboard views, help with continuous sales monitoring and goal achievement adequately. For those working with partners, Netsuite CRM’s inclusive functionalities like joint marketing campaigns, pipeline management, sales forecasting are of great help. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    71%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    62%
  • Popularity
    74%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    79%
  • Momentum
    63%
  • Popularity
    72%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    81%
  • Momentum
    62%
  • Popularity
    65%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
Not Available
3.8/5 4 user ratings
4.3/5 148 user ratings
3.5/5 599 user ratings
Rating Distribution
Not Available
  • Excellent

    25%
  • Very Good

    50%
  • Average

    0%
  • Poor

    25%
  • Terrible

    0%
  • Excellent

    50%
  • Very Good

    36.5%
  • Average

    8.8%
  • Poor

    3.4%
  • Terrible

    1.4%
  • Excellent

    18%
  • Very Good

    45.1%
  • Average

    18.7%
  • Poor

    6.3%
  • Terrible

    11.9%
  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Tech-Touch Custom

Hybrid-Touch Custom

High-Touch Custom

Catalyst Insight Custom

Salesforce Essentials $25.00 $35.00 per user / month

Netsuite CRM Custom

 
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Screenshots & Videos

Screenshots
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Catalyst Insight Demo - Catalyst Insight
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+ 1 More
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Videos Not Available Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: New York City, USA Located in: Colorado, United States Located in: San Francisco, CA Located in: Redwood Shores, California
Contact Details

Not available

https://vitally.io/

877.557.4273

https://catalystsecure.com/

+1-800-667-6389

https://essentials.salesforce.com/

+1 877-638-7848

https://www.netsuite.com/portal/products/crm.shtml

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