Home/UX Software/VisitorLAB vs LookbackUpdated on: March 28, 2024

Compare VisitorLAB vs Lookback

83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Lookback
Lookback UX Software (68 Ratings)
Visit Website

Visit Website

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83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
Lookback

Lookback

UX Software (68 Ratings)
Visit Website

Visit Website

Overview

Summary

VisitorLab is a visitor management tool that empowers users to see what their visitors are seeing, increasing their website interactions. Users get a visual representation of how visitors interact with their websites. And by collecting the associated data, they can extract insights based on the visitor’s actions. Features such as dedicated heatmaps enable users to observe every movement of visitors, measure what they are mostly focusing on the website, execute an analysis of mouse movements, access click rates and page transitions, and much more. Visitor Records enables users to access stored videos of the browsing sessions of visitors. With the funnel feature, users can know their visitors better and tap into their decision making funnels. With VisitorLab, users can follow the exact mouse movements of website visitors and understand the reasons behind why certain areas of the website receive higher attention. The scroll tracker even showcases the point of the page where maximum visitors are lost. ..show more

Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

N/A

Palo Alto, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • 2000 Session Record
  • Unlimited Reporting
  • No credit card required
Starter
$9 /Month

Features

  • 7500 Session Record
  • Unlimited Reporting
Premium
$24 /Month

Features

  • 25000 Session Record
  • Unlimited Reporting
View Price Page
Team
$99 /Month

billed Yearly

Features

  • 100 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
Insights Hub
$229 /Month

billed Yearly

Features

  • 300 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
Enterprise
Custom

Features

  • Unlimited Sessions
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
  • Customer Success Manager
  • SAML-based SSO
  • Custom invoicing
  • Invite unlimited Observers
View Price Page

SCREENSHOTS

VisitorLAB Screenshots
Lookback Screenshots
View 2 screenshot(s)

ALTERNATIVES

Top alternatives to VisitorLAB

Figma
Figma
UserTesting
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Userlytics
Userlytics
Adobe XD
Adobe XD
UXPin
UXPin

Top alternatives to Lookback

Maze
Maze
Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics
Adobe XD
Adobe XD