Home/Service Desk Software/ViaCorex vs Clear SpiderUpdated on: March 28, 2024

Compare ViaCorex vs Clear Spider

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Freshservice
Freshservice Service Desk Software (1500 Ratings)
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Freshservice

Freshservice

Service Desk Software (1500 Ratings)
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Overview

Summary

ViaCorex enables small organizations to boosts their sales by managing their clients, orders, and inventory in one place. The solution provides a digital product catalog, which displays high-res images of your stock, as well as detailed product descriptions. With ViaCorex’s integrated system with synchronization of inventory, order, customer, and supply data, you can more easily track and fulfill orders from one central location. ViaCorex’s Inventory Control feature allows you ensure you have the right amount of stock available, as well as reorder stock when you are running low. ViaCorex comes with CRM functionality to help you make sure that you have all the information you need to best serve your customers, and keep them returning to buy more products.With this software’s invoice financing capabilities, you can more easily create and send invoices to ensure you get paid on time. ..show more

Clear Spider is a cloud-based solution that gives clients access to real-time information from any location worldwide. Users only need an internet connection to access the system. They provide inventory solutions that make monitoring and control easy. Track available goods, identify supply chain shortages and optimize your inventory. Run comparisons, create graphs, and generate detailed analyses with reports and analytics. Re-gain complete control over your consignment stock that is stored at customer locations. ..show more

Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Vilnius, Lithuania / +370 626 20 400

Mississauga, Canada / 1 855-902-5327

San Mateo, California / +1 (866) 832-3090

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free

Features

  • 1 user

All the plans Includes ViaCorex features

  • Product Catalog
  • Dedicated Catalogs
  • Dedicated Price Lists
  • B2B e-commerce
  • Inventory and Warehouse Management
  • Order Management
  • Invoicing
  • Invoice Factoring
  • CRM / SRM
Standart
$91 /Month

Features

  • Includes features of ViaCorex
  • 3 users
Premium
$171 /Month

Features

  • Includes features of ViaCorex
  • 8 users
Enterprise
Custom

Features

  • Includes features of ViaCorex
  • Unlimited users
View Price Page
Basic
Custom

Features

  • Up to 10 Users
  • Up to 10 Locations
  • Basic Reporting
  • Basic Inventory Dashboards
  • Mobile App (Android, iOS)
  • Generic Training Guides and Videos
  • Phone and Email Support
Premium
Custom

Features

  • Up to 250 Users
  • Up to 250 Locations
  • Intermediate Reporting
  • Comprehensive Inventory Dashboards
  • Mobile App (Android, iOS)
  • Generic Training Guides and Videos
  • Phone and Email Support
Ultimate
Custom

Features

  • 250+ Users
  • 250+ Locations
  • Advanced Reporting
  • Customizable Inventory Dashboards
  • Mobile App (Android, iOS)
  • Personalized Training Guides and Videos
  • Phone and Email Support (24/7 Support Available)
View Price Page
Starter
$29 /User/Month

For getting started

Features

  • Incident Management
  • Knowledge Base
  • Self Service Portal
  • SLA Management
  • Workflow Automator
  • Orchestration
  • Multiple Portal Languages
  • Custom SSL
  • Marketplace Apps
  • Mobile Apps
  • 1000 Orchestration transactions/mo/account
Growth
$59 /User/Month

For growing businesses

Features

  • Includes features of Starter plan, plus
  • Service Catalog
  • Asset Management
  • Purchase Order Management
  • Employee Onboarding
  • Portal Customization
  • MSP Mode
  • Multiple SLAs
  • Approval Workflows
  • Business Rules
  • Cloud Management
  • 2000 Orchestration transactions/mo/account
Pro
$115 /User/Month

ITSM + ITOM + Project Management for large organizations

Features

  • Includes features of Growth plan, plus
  • Problem Management
  • Change Management
  • Release Management
  • Project Management
  • SaaS Management (Add-on)
  • Software License Management
  • Contract Management
  • Alert Management
  • Analytics Pro
  • Access Controls Pro
  • Team Dashboards
  • IP Range Restrictions
  • 5000 Orchestration transactions/mo/account
Enterprise
$145 /User/Month

Service management solution for enterprises

Features

  • Freddy Virtual Agent on MS Teams and Slack with 2000 suggestions/mo/account (BETA)
  • Freddy Agent Assist (BETA)
  • Sandbox
  • Audit Logs
  • 20,000 Orchestration transactions/mo/account
View Price Page

SCREENSHOTS

ViaCorex Screenshots
View 7 screenshot(s)
Clear Spider Screenshots
View 3 screenshot(s)
Freshservice Screenshots
View 7 screenshot(s)

INTEGRATIONS

    NA
  • 2Ship
  • ActiveCampaign
  • BigCommerce
  • Quickbooks
  • Olark
  • Pivotal Tracker
  • Dropbox Business
  • Microsoft Teams
  • Slack
  • Box
  • SurveyMonkey
  • Harvest
  • iContact
  • Quickbooks
  • Zapier
  • Capsule
  • Freshbooks
  • Zoom
  • Knowlarity
  • Freshdesk
  • Campaign Monitor
  • MailChimp
  • Nimble
  • Constant Contact
  • Zoho CRM
  • Google Drive
  • PagerDuty
  • Google Analytics
  • SnapEngage
  • Salesforce
  • Shopify
  • Jira

ALTERNATIVES

Top alternatives to ViaCorex

HEINZELMANN Service.Desk
HEINZELMANN Service.Desk
Tikit
Tikit
HR365 Helpdesk
HR365 Helpdesk
Scopedesk
Scopedesk
Richdesk
Richdesk

Top alternatives to Clear Spider

inFlow Inventory
inFlow Inventory
Zoho Inventory
Zoho Inventory
Fishbowl
Fishbowl
Finale Inventory
Finale Inventory
Unleashed
Unleashed