Yellow Messenger Platform |
| Description | Verloop is a marketing and sales platform that leverages automated conversations to boost lead generation, boost conversions and makes the handling of customer support queries easier. With 24x7 customer support, users can extend timely customer handling services for managing common queries related to tracking orders with the help of a bot. With the always-on bot, faster sales cycles can be driven and more deals can be closed in real-time. It also offers code-free customization through features such as connecting to the tech stack and creating support tickets with a drag and drop interface. With Hybrid Chats, the bot knows when to intelligently hand off conversations to their human counterparts. Verloop can be trained to respond to FAQs and make the support more personal and contextual with an easy to configure Webhook Interface. And with real-time sentiment analysis, users can help customers before they drop-off. Read more | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more |
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Verloop is a project management tool that simplifies tasks and streamlines collaboration for teams of all sizes. Users appreciate its user-friendly interface, customizable dashboards, and robust reporting features. They also commend its efficient task management capabilities, such as time tracking, progress monitoring, and resource allocation. However, some reviewers have expressed concerns regarding its pricing structure and limited integrations with third-party applications. Overall, Verloop is a capable project management tool with positive feedback from users, but it may not be the best fit for teams with complex needs or tight budgets. |
Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Verloop Custom |
Haptik Custom |
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Conversocial
4.6 Based on 92 Ratings 
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V-Person
5 Based on 1 Ratings |
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| Screenshots | Not Available |
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| Company Details | Located in: Bangalore, India Founded in: 2016 | Located in: New York, New York Founded in: 2013 |
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+91 8951418426 https://verloop.io/ |
Not available https://haptik.ai/ |
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