UXPressia vs Lookback Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UXPressia

UX Software

4.8 63 user ratings

Visit Website

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lookback

UX Software

3.9 12 user ratings

Visit Website

Overview

Description	UXPressia is a Customer Journey Mapping (CJM) tool that helps in creating impact maps and personas, allowing you to design and deliver an enhanced customer experience.You can also make an analysis of the touchpoints in multi-channel interactions.This strong customer experience mapping tool can be customized as per your business needs and requirements.It can be used across various platforms like Android, iOS, Windows etc.With its use, you can realize how customers move through the sales funnel.If you are a designer, a better understanding of the user context can be achieved with this tool. Read more	Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. Read more
Pricing Options	Free Trial Available Starts at $20.00. Offers Free-forever plan.	Free Trial Available Starts at $99.00. Offers Custom plan.
SW Score & Breakdown	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 81% Reviews 81% Momentum 72% Popularity 84%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 82% Momentum 62% Popularity 82%
SaaSworthy Awards	Not Available	# 3 Most Worthy # 5 Fastest Growing

Features

Total Features	4 Features	9 Features
Common Features for All	For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 1 More - Show Less	For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.8/5 63 user ratings	3.9/5 12 user ratings
Ratings Distribution	Excellent 81.8% Very Good 14.2% Average 2.7% Poor 0% Terrible 1.4%	Excellent 38.1% Very Good 40.5% Average 7.1% Poor 2.4% Terrible 11.9%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $20.00. Offers Free-forever plan.	Free Trial Available Starts at $99.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Professional $20.00 $24.00 per user / month	Team $99.00 $99.00 per month Insights Hub $229.00 $229.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Adobe XD 4.4 Based on 1259 Ratings UXPressia Vs Adobe XD UXCam 4.8 Based on 191 Ratings UXPressia Vs UXCam UX Metrics UXPressia Vs UX Metrics UserX UXPressia Vs UserX The Experience Manager 5 Based on 5 Ratings	UserX Lookback Vs UserX UserTesting 4.1 Based on 648 Ratings Lookback Vs UserTesting User Insights Lookback Vs User Insights UX Metrics Lookback Vs UX Metrics UXtweak 5 Based on 1 Ratings Lookback Vs UXtweak
	View All UXPressia Alternatives	View All Lookback Alternatives