Home/UX Software/UXPressia vs Lookback
Updated on: October 20, 2021

Compare UXPressia vs Lookback

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UXPressia
UXPressia UX Software
(82 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Lookback
Lookback UX Software
(30 Ratings)
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UXPressia

UXPressia

UX Software
(82 Ratings)
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Lookback

Lookback

UX Software
(30 Ratings)
Visit Website Visit Website

Overview

Summary

UXPressia is a Customer Journey Mapping (CJM) tool that helps in creating impact maps and personas, allowing you to design and deliver an enhanced customer experience.You can also make an analysis of the touchpoints in multi-channel interactions.This strong customer experience mapping tool can be customized as per your business needs and requirements.It can be used across various platforms like Android, iOS, Windows etc.With its use, you can realize how customers move through the sales funnel.If you are a designer, a better understanding of the user context can be achieved with this tool. ..read more

Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. ..read more

Features

Animation

For Mobile

For Websites

Heatmaps

Prototyping

Screen Activity Recording

Unmoderated Testing

Usability Testing

User Journeys

User Research

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, California

Palo Alto, California

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • 1 project
  • 1 Customer journey maps
  • 1 persona
  • 1 impact map
  • Email sharing with 1 user
  • Export PNG
  • Comments
  • Support: Email support
Professional
$24 /User/Month

Features

  • Includes features of Forver Free plan, plus
  • Unlimited Projects
  • Unlimited Customer journey maps
  • Unlimited personas
  • Unlimited impact maps
  • Unlimited Email sharing
  • Export: Vector PDF, PNG
  • Branding
  • Presentation mode
  • Embed code support
  • Multiple personas view
  • Integrations: Google analytics, Mixpanel
  • Direct link access to project
  • User roles and teams
  • Azure AD integration, SSO, MFA
  • Support: Live chat and email support
View Price Page
Team
$99 /Month

billed Yearly

Features

  • 100 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
Insights Hub
$229 /Month

billed Yearly

Features

  • 300 Sessions per year
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
Enterprise
Custom

Features

  • Unlimited Sessions
  • Moderated & Unmoderated
  • Remote & In-Person
  • iOS, Android & Desktop
  • Virtual Observation Room
  • Take timestamped notes
  • Collaborate with your team
  • @mention stakeholders
  • Create highlights
  • Export notes
  • Export video files
  • Make projects private
  • Get unlimited storage
  • Access 24/7 Help Center
  • Get priority Chat Support
  • Security Self-Assess
  • Customer Success Manager
  • SAML-based SSO
  • Custom invoicing
  • Invite unlimited Observers
View Price Page

SCREENSHOTS

UXPressia Screenshots
View 1 screenshot(s)
Lookback Screenshots
View 2 screenshot(s)

ALTERNATIVES

Top alternatives to UXPressia

Userlytics
Userlytics
UserZoom
UserZoom
Lookback
Lookback
PlaybookUX
PlaybookUX
Optimal Workshop
Optimal Workshop

Top alternatives to Lookback

UserTesting
UserTesting
Userlytics
Userlytics
UserZoom
UserZoom
PlaybookUX
PlaybookUX
Optimal Workshop
Optimal Workshop