Home/UX Software/UserZoom vs UserTesting
Updated on: February 9, 2023

Compare UserZoom vs UserTesting

95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
UserZoom
UserZoom UX Software
(200 Ratings)
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
UserTesting
UserTesting UX Software
(1498 Ratings)
Visit Website

Visit Website

ADD PRODUCT
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
UserZoom

UserZoom

UX Software
(200 Ratings)
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
UserTesting

UserTesting

UX Software
(1498 Ratings)
Visit Website

Visit Website

Overview

Summary

UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research. ..read more

UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss. ..read more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Jose, California / +1 866-599-1550

San Francisco, California / +1 888-877-1882

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Custom

Features

  • A single platform
  • Unlimited seats
  • Enterprise-level security
  • True partnership
  • Access the right users
Custom
Custom

Every digital team has their own unique needs. Customize plans for volume of daily UX questions, the variety of them, the validity standards to meet needs, and the research expertise you demand.

Features

  • Volume of daily UX research
  • International research needs
  • Specialized profiles you need to target
  • Number of users you typically target
  • UX research workshops to improve team skills.
  • Full-service UX research needs to meet expertise or volume required
View Price Page
Individual
Custom

Features

  • Up to 15 video sessions
  • Access to expansive UserTesting panel
  • Access test templates
  • Basic testing capabilities
Enterprise
Custom

Features

  • Advanced testing capabilities
  • Administrative controls
  • Enhanced video player
  • Advanced recruiting capabilities
  • Professional services
  • Quantitative metrics
View Price Page

SCREENSHOTS

UserZoom Screenshots
View 1 screenshot(s)
UserTesting Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Adobe XD
  • Dropbox Business
  • Miro
  • Slack
  • Tableau
  • Segment
  • Box
  • MURAL
  • Typeform
  • Drift
  • Jira Service Desk
  • SurveyMonkey
  • Mixpanel
  • Delighted
  • Trello
  • Maximizer CRM
  • Tealium iQ
  • Zendesk Support
  • SatisMeter
  • Zapier
  • Google Tag Manager
  • Zoom
  • Intercom
  • Promoter.io
  • Figma
  • Unbounce
  • Axure Cloud
  • AB Tasty
  • Google Analytics
  • Marvel
  • InVision
  • Salesforce
  • Optimizely
  • Justinmind
  • Jira
  • Trustpilot
  • Google Docs
  • Slack

ALTERNATIVES

Top alternatives to UserZoom

Lookback
Lookback
Userlytics
Userlytics
Optimal Workshop
Optimal Workshop
Hotjar
Hotjar
ZooM SFA
ZooM SFA

Top alternatives to UserTesting

Dscout
Dscout
Userlytics
Userlytics
Maze
Maze
UserZoom
UserZoom
Adobe XD
Adobe XD