Home/UX Software/UserZoom vs SprigUpdated on: March 29, 2024

Compare UserZoom vs Sprig

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserZoom
UserZoom UX Software (105 Ratings)
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserZoom

UserZoom

UX Software (105 Ratings)
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research. ..show more

Sprig is a versatile product research platform that enables you to capture real-time information from your consumers, with video interviews, idea testing, and microsurveys. It enables learning from your clients quickly and easily throughout every level of development. With Sprig, you can save the effort of hiring, arranging, and performing individual user interviews by recording your interview questions and identifying your target audience. You can hear the participant’s tone of voice and see their facial expressions. You can also get transcripts of each interview that have been automatically evaluated. Sprig provides easy-to-understand user insights at every step of development and its comprehensive approach to research gives in-depth insights within hours, rather than weeks of gathering and evaluating data. You can collect input from your consumers before launching your new idea, design, and/or message by doing quick and remote concept testing with Sprig. You can improve your product and acquisition funnels by surfacing user information through in-product, email, or link microsurveys. Additionally, you can conduct research with individual consumers at specified times, resulting in hyper-relevant feedback, greater response rates, and increased data confidence with Sprig. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Jose, California / +1 866-599-1550

San Francisco, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Custom

Features

  • A single platform
  • Unlimited seats
  • Enterprise-level security
  • True partnership
  • Access the right users
Custom
Custom

Every digital team has their own unique needs. Customize plans for volume of daily UX questions, the variety of them, the validity standards to meet needs, and the research expertise you demand.

Features

  • Volume of daily UX research
  • International research needs
  • Specialized profiles you need to target
  • Number of users you typically target
  • UX research workshops to improve team skills.
  • Full-service UX research needs to meet expertise or volume required
View Price Page
Free
Free

Features

  • Web, iOS, Android, and link microsurvey delivery
  • Unlimited custom attributes and events
  • Full template gallery
  • Insights dashboard
Essentials
$79 /Month

Features

  • Includes features of Free plan, plus
  • Open-ended text analysis
  • Email microsurvey delivery
  • Additional active surveys
Enterprise
Custom

Features

  • Includes features of Essentials plan, plus
  • Unlimited open-end text analysis
  • Customized microsurvey design
  • Single Sign-on (SSO) and Data export API
View Price Page

SCREENSHOTS

UserZoom Screenshots
View 1 screenshot(s)
Sprig Screenshots

INTEGRATIONS

  • Adobe XD
  • Dropbox Business
  • Miro
  • Slack
  • Tableau
  • Segment
  • Box
  • MURAL
  • Typeform
  • Drift
  • Jira Service Desk
  • SurveyMonkey
  • Mixpanel
  • Delighted
  • Trello
  • Maximizer CRM
  • Tealium iQ
  • Zendesk Support
  • SatisMeter
  • Zapier
  • Google Tag Manager
  • Zoom
  • Intercom
  • Figma
  • Unbounce
  • Axure Cloud
  • AB Tasty
  • Google Analytics
  • Marvel
  • InVision
  • Salesforce
  • Optimizely
  • Justinmind
  • Jira
  • Trustpilot
  • Google Docs
  • Intercom
  • Slack
  • Segment
  • productboard
  • mParticle
  • Zapier
  • Airtable
  • Google Tag Manager
  • Amplitude
  • Jira

ALTERNATIVES

Top alternatives to UserZoom

Userlytics
Userlytics
Optimal Workshop
Optimal Workshop
Dscout
Dscout
ZooM SFA
ZooM SFA
Maze
Maze

Top alternatives to Sprig

Maze
Maze
Pendo
Pendo
Branch
Branch
Hotjar
Hotjar
Figma
Figma