UserTesting vs Lyssna Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserTesting

UX Software

4.3 1,740 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lyssna

UX Software

4.4 30 user ratings

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Overview

Description

UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss. Read more

Lyssna, the platform formerly known as UsabilityHub, stands as a pivotal tool for companies aiming to refine their user experiences through comprehensive remote user research. It provides an all-encompassing suite for recruiting, researching, interviewing, and gaining profound insights into audience behaviors and preferences. By leveraging Lyssna, teams can achieve a deeper understanding of their target demographic, enabling them to make informed decisions swiftly and with confidence. This innovative platform is the go-to choice for top-tier teams who prioritize audience insight as a means to steer their projects toward success, ensuring they move in the right direction, faster. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $75.00. Offers Free-forever and Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

94%
Momentum

68%
Popularity

94%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

75%
Momentum

69%
Popularity

82%

Features

Total Features	9 Features	10 Features
Common Features for All	Animation Helps doing motion design and animate the transitions for making UI elements lively For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 6 More - Show Less	Animation Helps doing motion design and animate the transitions for making UI elements lively For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 7 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.3/5 1,740 user ratings	4.4/5 30 user ratings
Rating Distribution	Excellent 58.7% Very Good 25.9% Average 4.7% Poor 2.6% Terrible 8%	Excellent 63.3% Very Good 30% Average 0% Poor 0% Terrible 6.7%
User Sentiments	Easy to Use, Good way to earn extra cash, Clear Instructions, Simple User Interface Lack of Support, Limited Test Availability, App Freezing Issues, Test Qualification Difficulty	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $75.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Individual Custom Enterprise Custom	Free Free Basic $75.00 $89.00 per month Pro $175.00 $199.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All UserTesting Alternatives	View All Lyssna Alternatives