Home/UX Software/UserTesting vs 2020 ResearchUpdated on: April 19, 2024

Compare UserTesting vs 2020 Research

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserTesting
UserTesting UX Software (648 Ratings)
77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UserTesting

UserTesting

UX Software (648 Ratings)
77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss. ..show more

Spent 30+ years simplifying ways to connect researchers with consumers, helping them uncover the stories that matter most. Along the way, we pioneered methods that are used worldwide for smarter, more meaningful qualitative research. In fact, we’ve helped more than 4,000 clients in more than 95 countries deliver memorable insights and create contagious consumer stories, through our unique combination of in-house expertise, services and tools. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively

For Mobile Allows the application to run on mobile apps

For Websites Allows the application to run on websites

Heatmaps Heatmaps show where users have clicked on a page

Prototyping Helps increasing product design efficiency and enhances accuracy

Screen Activity Recording Allows recording every screen action during the user's session

Unmoderated Testing Helps conducting tests on fairly functional websites

Usability Testing Helps in finding if the system is user-friendly from the end-user perspective

User Journeys Helps to measure the overall experience the user had while interacting with the system

User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, California / +1 888-877-1882

N/A

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Individual
Custom

Features

  • Up to 15 video sessions
  • Access to expansive UserTesting panel
  • Access test templates
  • Basic testing capabilities
Enterprise
Custom

Features

  • Advanced testing capabilities
  • Administrative controls
  • Enhanced video player
  • Advanced recruiting capabilities
  • Professional services
  • Quantitative metrics
View Price Page
2020 Research
Custom

Features

  • Research Platforms
  • Fieldwork Services
  • Focus Group Facilities
  • QualBoard Discussion Boards
  • QualMeeting Video Interviews
  • iModerate Chats
  • Over the Shoulder
View Price Page

SCREENSHOTS

UserTesting Screenshots
View 5 screenshot(s)
2020 Research Screenshots

INTEGRATIONS

  • Slack
    NA

ALTERNATIVES

Top alternatives to UserTesting

Optimal Workshop
Optimal Workshop
Dscout
Dscout
Qualtrics Core XM
Qualtrics Core XM
Userlytics
Userlytics
Maze
Maze

Top alternatives to 2020 Research

Figma
Figma
UserTesting
UserTesting
Userlytics
Userlytics
Adobe XD
Adobe XD
UXPin
UXPin