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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. Read more | Optimal Workshop is an advanced User Experience (UX) research solution that provides businesses with intuitive user research tools to improve the UX of their websites, apps, products and prototypes. The platform comes with a card sorting feature that helps users to discover how people conceptualize, group and label ideas, enabling them to optimize their content structure easily and confidently. Its testing tool, Treejeck, provides accurate insights to build an appropriate website for the audiences. Whether there’s a new website in creation or users are improving the structure of the current one, Treejack works for both types of occasions. With Chalkmark, businesses can test design prototypes with customers quickly and easily, which also means faster iterations, feedback and turnaround. The platform also organizes online surveys that help businesses to understand what their customers want and make informed decisions based upon accurate data. Read more |
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SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 3 Fastest Growing | # 2 Fastest Growing # 6 Most Popular |
Total Features |
9 Features
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8 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Quick & Easy (Pay As You Go) $49.00 $49.00 per user Enterprise (Pay As You Go) $69.00 $69.00 per user Custom (Pay As You Go) Custom Starter $399.00 $399.00 per month Premium $499.00 $499.00 per month Advanced $999.00 $999.00 per month |
Team $153.00 $199.00 per user / month Starter $99.00 $99.00 per month Pro $166.00 $199.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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Not Available |
Videos |
+ 4 More
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+ 3 More
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Company Details | Located in: Miami, Florida Founded in: 2009 | Located in: Wellington, New Zealand Founded in: 2007 |
Contact Details |
+1 888-809-0047 https://www.userlytics.com/ |
Not available https://www.optimalworkshop.com/ |
Social Media Handles |
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