Userlytics vs Lyssna Comparison

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userlytics

UX Software

4.3 379 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lyssna

UX Software

4.4 30 user ratings

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Overview

Description	Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. Read more	Lyssna, the platform formerly known as UsabilityHub, stands as a pivotal tool for companies aiming to refine their user experiences through comprehensive remote user research. It provides an all-encompassing suite for recruiting, researching, interviewing, and gaining profound insights into audience behaviors and preferences. By leveraging Lyssna, teams can achieve a deeper understanding of their target demographic, enabling them to make informed decisions swiftly and with confidence. This innovative platform is the go-to choice for top-tier teams who prioritize audience insight as a means to steer their projects toward success, ensuring they move in the right direction, faster. Read more
Pricing Options	Free Trial Available Starts at $49.00. Offers Custom plan.	Free Trial Available Starts at $75.00. Offers Free-forever and Custom plan.
SW Score & Breakdown	97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 94% Momentum 68% Popularity 91%	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 75% Momentum 69% Popularity 82%
SaaSworthy Awards	# 1 Most Worthy # 3 Fastest Growing	Not Available

Features

Total Features	9 Features	10 Features
Common Features for All	Animation Helps doing motion design and animate the transitions for making UI elements lively For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 6 More - Show Less	Animation Helps doing motion design and animate the transitions for making UI elements lively For Mobile Allows the application to run on mobile apps For Websites Allows the application to run on websites Heatmaps Heatmaps show where users have clicked on a page Prototyping Helps increasing product design efficiency and enhances accuracy Screen Activity Recording Allows recording every screen action during the user's session Unmoderated Testing Helps conducting tests on fairly functional websites Usability Testing Helps in finding if the system is user-friendly from the end-user perspective User Journeys Helps to measure the overall experience the user had while interacting with the system User Research Helps to study user behavior through task analysis and feedback methods + 7 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.3/5 379 user ratings	4.4/5 30 user ratings
Rating Distribution	Excellent 62.8% Very Good 21.4% Average 4% Poor 2.1% Terrible 9.8%	Excellent 63.3% Very Good 30% Average 0% Poor 0% Terrible 6.7%
User Sentiments	Excellent Customer Support, Fast Recruitment Process, Ease of Use, High-Quality Participants Outdated User Interface, Confusing Credit System, Technical Issues With Recordings, Limited Reporting Features	Not Available
Review Summary	Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $49.00. Offers Custom plan.	Free Trial Available Starts at $75.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Quick & Easy (Pay As You Go) $49.00 $49.00 per user Enterprise (Pay As You Go) $69.00 $69.00 per user Custom (Pay As You Go) Custom Starter $399.00 $399.00 per month Premium $499.00 $499.00 per month Advanced $999.00 $999.00 per month	Free Free Basic $75.00 $89.00 per month Pro $175.00 $199.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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