Userlytics vs Lookback Comparison

Remove All ADD PRODUCT Userlytics Lookback	96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Userlytics UX Software (223 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Lookback UX Software (51 Ratings)
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ADD PRODUCT	96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Userlytics UX Software (223 Ratings)	92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Lookback UX Software (51 Ratings)
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Overview

Summary

Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. ..show more

Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to interview customers situated in different parts of the globe and then gain valuable insights. Apart from scheduling interviews, brands can even send test links to individual users to ask for their opinions. An inbuilt collaborative dashboard helps developers to invite other collaborators and conduct research as per convenience. The platform also promises dedicated participant apps and customisable highlights for individual participants and teams. Lookback also allows private projects where users can control the interview process to secure sensitive information. For large teams working together, a dedicated tag feature makes it easy for developers to point out a detected bug, monitor important insights or highlight a specific timing that other members do not miss out upon. ..show more

Features

Animation Helps doing motion design and animate the transitions for making UI elements lively
For Mobile Allows the application to run on mobile apps
For Websites Allows the application to run on websites
Heatmaps Heatmaps show where users have clicked on a page
Prototyping Helps increasing product design efficiency and enhances accuracy
Screen Activity Recording Allows recording every screen action during the user's session
Unmoderated Testing Helps conducting tests on fairly functional websites
Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
User Journeys Helps to measure the overall experience the user had while interacting with the system
User Research Helps to study user behavior through task analysis and feedback methods

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

Miami, Florida / +1 888-809-0047

Palo Alto, California

API

N/A

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Quick & Easy (Pay As You Go) $49 /User Features 1 Seat or Account Unmoderated Participants fromthe Userlytics Panel Unmoderated Participants provided by you or a 3rd party All Digital Assets (Prototypes, Websites, Mobile Apps...) Unlimited Concurrent Testing Branching Logic Advanced Metrics Picture-in-Picture Recording Test Annotations Bring your own Users Privacy Protection QA Reviews of each Panel Participant Result Unlimited Storage of Results ISO 27001 Certification Enterprise (Pay As You Go) $69 /User Features Unlimited Seats or Accounts Unmoderated Participants fromthe Userlytics Panel +1 free BYOU Participant provided by you or a 3rd party for every purchased Userlytics Panel Participant. Moderated & Unmoderated Testing All Digital Assets (Prototypes, Websites, Mobile Apps...) Unlimited Concurrent Testing Branching Logic Advanced Metrics Picture-in-Picture Recording Test Annotations Bring your own Users Privacy Protection QA Reviews of each Panel Participant Result Unlimited Storage of Results ISO 27001 Certification Custom (Pay As You Go) Custom Create your customized plan for specific projects and unconventional profiles Includes professional services for analysis, reporting and more. Features All Digital Assets (Prototypes, Websites, Mobile Apps...) Unlimited Concurrent Testing Branching Logic Advanced Metrics Picture-in-Picture Recording Test Annotations Bring your own Users Privacy Protection QA Reviews of each Panel Participant Result Unlimited Storage of Results ISO 27001 Certification Starter $399 /Month Features 1 Seat or Account Unmoderated Participants provided by you or a 3rd party All Digital Assets (Prototypes, Websites, Mobile Apps...) Advanced Metrics Bring your own Users Unlimited Storage of Results Card Sorting Unlimited Concurrent Testing Picture-in-Picture Recording Privacy Protection Screener questions Tree Testing Branching Logic Test Annotations QA Reviews of each Panel Participant Result Unlimited Storage of Results Screener Questions Highlight Reels Card Sorting Tree Testing ISO 27001 Certification Premium $499 /Month Features 2 Seats or Accounts Unmoderated Participants provided by you or a 3rd party All Digital Assets (Prototypes, Websites, Mobile Apps...) Advanced Metrics Bring your own Users Unlimited Storage of Results Card Sorting Unlimited Concurrent Testing Picture-in-Picture Recording Privacy Protection Screener questions Tree Testing Branching Logic Test Annotations QA Reviews of each Panel Participant Result Unlimited Storage of Results Screener Questions Highlight Reels Card Sorting Tree Testing ISO 27001 Certification Advanced $999 /Month billed Yearly Features 5 Seats or Accounts Unmoderated Participants provided by you or a 3rd party All Digital Assets (Prototypes, Websites, Mobile Apps...) Advanced Metrics Bring your own Users Unlimited Storage of Results Card Sorting Unlimited Concurrent Testing Picture-in-Picture Recording Privacy Protection Screener questions Tree Testing Branching Logic Test Annotations QA Reviews of each Panel Participant Result Unlimited Storage of Results Screener Questions Highlight Reels Card Sorting Tree Testing ISO 27001 Certification Unmoderated Participants from the Userlytics Panel :] From $19 per Participant (Participants are purchased in packs of 50, 100 or 500) Moderated Participants provided by you or a 3rd party : From $10 per Participant (Participants are purchased in packs of 50, 100 or 500) 50 Participants Included Moderated Participants from the Userlytics Panel : From $138 per Participant (Participants are purchased in packs of 50, 100 or 500) View Price Page	Team $99 /Month billed Yearly Features 100 Sessions per year Moderated & Unmoderated Remote & In-Person iOS, Android & Desktop Virtual Observation Room Take timestamped notes Collaborate with your team @mention stakeholders Create highlights Export notes Export video files Make projects private Get unlimited storage Access 24/7 Help Center Insights Hub $229 /Month billed Yearly Features 300 Sessions per year Moderated & Unmoderated Remote & In-Person iOS, Android & Desktop Virtual Observation Room Take timestamped notes Collaborate with your team @mention stakeholders Create highlights Export notes Export video files Make projects private Get unlimited storage Access 24/7 Help Center Get priority Chat Support Security Self-Assess Enterprise Custom Features Unlimited Sessions Moderated & Unmoderated Remote & In-Person iOS, Android & Desktop Virtual Observation Room Take timestamped notes Collaborate with your team @mention stakeholders Create highlights Export notes Export video files Make projects private Get unlimited storage Access 24/7 Help Center Get priority Chat Support Security Self-Assess Customer Success Manager SAML-based SSO Custom invoicing Invite unlimited Observers View Price Page

Compare Userlytics vs Lookback

Userlytics

Lookback

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

ALTERNATIVES