93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
|
---|---|---|
Start Free Trial
|
Start Free Trial
|
ADD PRODUCT
|
93%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
88%
The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
|
---|---|---|
Start Free Trial
|
Start Free Trial
|
Summary |
Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy. ..show more |
HelpOnclick empowers website owners to convert their visitors into paying customers and boost retention rate by 40 percent. Users only need an Internet connection along with a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly replies to customer queries based on the knowledge-base. Live chat can be set up on the website within 5 minutes without the need for any programming skills. It enables customer support teams to chat from anywhere and provide in-depth answers to all queries. It seamlessly integrates with all types of devices as users can install apps onto their browser, directly on the Operating System, or even mobile devices. The Live Chat features include everything that the customers need to set up, customize, monitor, chat, and learn from live chat sessions. Once the setup has been completed by pasting a simple HTML code on the website of users, the tool can be customized to their needs. ..show more |
Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff |
|
|
Call Me Option Allows your visitors to speak to your agents directly over the phone |
|
|
Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. |
|
|
Knowledge Database Lets you have an access to all your past chat history and documents |
|
|
Offline Form This feature allows your visitors to submit their questions when your agents are not available online |
|
|
Persistent Chat Creating a subject-based group conversation that persists over time |
|
|
Shortcut Messages Create shortcuts for the commonly used replies in order to save time |
|
|
Transfers Transfer of calls from one operator to another with just one click |
|
|
Video Chat Make conversations more personal with video calling between your agents and your visitors |
|
|
Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message |
|
|
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||
|
|
|
NA
|
|
Zendesk Talk
Crisp
JivoChat
tawk.to
Intercom
|
Top alternatives to HelpOnClick
Crisp
JivoChat
tawk.to
Intercom
LiveChat
|