JivoChat |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Start Free Trial
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| Description | Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy. Read more | Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 19 Highly Rated # 11 Fastest Growing | # 2 Highly Rated # 10 Most Popular |
| Total Features |
7 Features
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8 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Review Summary |
User reviews for the customer service and support software are largely positive, praising its user-friendly interface, ease of use, and helpful features like chatbots, live chat, and integrations with other platforms. The software is also lauded for its quick and responsive customer support. However, some reviewers have expressed concerns about its pricing, reporting that it can be expensive for small businesses. Additionally, a few users have mentioned occasional technical issues and glitches. |
Overall, Comm100 Live Chat receives positive feedback from users. It is praised for its user-friendly interface, ease of setup, and robust features. Customers appreciate the live chat functionality, customizable chatbots, and comprehensive reporting tools. However, some users have reported occasional technical glitches and limited integration options. Additionally, concerns have been raised regarding the pricing structure and the lack of advanced features such as co-browsing and screen sharing. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Team $90.00 $100.00 per month Corporate $290.00 $320.00 per month Business $720.00 $800.00 per month Flex Custom |
Team (Live Chat) $29.00 $29.00 per user / month Business (Live Chat) $49.00 $49.00 per user / month Enterprise (Live Chat) Custom Team (Omnichannel) $59.00 $59.00 per user / month Business (Omnichannel) $89.00 $89.00 per user / month Enterprise (Omnichannel) Custom Business (Bot) Custom Enterprise (Bot) Custom Agent Assist Custom |
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View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
LiveAgent
4.7 Based on 2506 Ratings 
CommBox
4.9 Based on 83 Ratings 
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| Screenshots |
+ 5 More
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Not Available |
| Videos |
+ 2 More
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+ 1 More
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| Company Details | Located in: Cologne, Germany | Located in: Vancouver, Canada |
| Contact Details |
Not available https://www.userlike.com/ |
+1 877-305-0464 https://www.comm100.com/ |
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