Home/Customer Success Software/UserGuiding vs ProsperStackUpdated on: March 29, 2024

Compare UserGuiding vs ProsperStack

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Overview

Summary

UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour from start again, making it quickly accessible. ..show more

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing, and remarketing decisions. Turn the cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the reason a customer is leaving. Analyze results and customize at any time to learn what's most effective. According to a McKinsey report, re-engaging past customers is up to 10 times less expensive than acquiring new ones. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Francisco, CA

Minneapolis, Minnesota

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Start-Up Plan
$990 /Year

$990 per Year billed Annually

$99 per Month billed Monthly

Features

  • Unlimited guides and hotspots
  • Detailed analytics and reporting
  • Customization
  • Reusability
  • Branding : UserGuiding
  • Monthly active users : 2000
  • Team members : Single
Growth Plan
$2490 /Year

$2490 per Year billed Annually

$249 per Month billed Monthly

Features

  • Includes features of Start-up plan, plus
  • Branding : No Branding
  • Monthly active users : 5000
  • Team members : Unlimited
  • Interactive Help Page
  • Guide Search
  • Support : Chat
Enterprise
Custom

Features

  • Includes features of Growth Plan, plus
  • Monthly active users : Custom
  • Support : Chat and Video
  • Dedicated Success Coach
  • Goal Tracking
  • Custom CSS

Contact the vendor to get the latest pricing detail.

View Price Page
Grow
$200 /Month

Features

  • 50 - 500 sessions per month
  • Customizable, branded cancellation flow
  • Offer and deflection targeting
  • Billing platform integrations
Prosper
$750 /Month

Features

  • 500+ sessions per month
  • Everything in Grow, plus:
  • Multiple cancellation flows
  • Salesforce, HubSpot, Intercom and Segment integrations
  • Custom segmentation and targeting
Enterprise
Custom

Features

  • Everything in Prosper, plus:
  • Unlimited sessions
  • Multi-language support
  • Guided onboarding and integration support
View Price Page

SCREENSHOTS

UserGuiding Screenshots
ProsperStack Screenshots

INTEGRATIONS

    NA
  • Recurly
  • Intercom
  • ReCharge
  • Maxio
  • Slack
  • Chargebee
  • Paddle
  • Zapier

ALTERNATIVES

Top alternatives to UserGuiding

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Erxes XM for SaaS
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SuccessBoard

Top alternatives to ProsperStack

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