Compare Userback vs Rollbar

Summary

Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. ..show more

Rollbar is a comprehensive code improvement platform that helps developers to improve their code and deliver the best applications to individual customers in real-time. The platform enables users to proactively discover, predict and resolve errors in no time besides deploying apps with confidence. Rollbar lets developers fix failed or broken tests faster with its effective testing and Q&A features. In this way, organisations get to maintain a consistent application experience by resolving problems before they can cause any negative impacts. In addition, the platform also helps developers to improve their Q&A process over time by discovering errors that they have not found in the testing process. With Rollbar, users also get to receive instant notifications about new bugs, even before customers start to complain about them. The platform also bridges the gap between developers and SREs, reducing the time between error detection and its resolution. Moreover, its integrated issue assigning technique to the right team facilitates quick resolution. ..show more

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

• WordPress
• monday.com
• Asana
• Slack
• ClickUp
• Campaign Monitor
• MailChimp
• Teamwork
• Drift
• Basecamp
• Trello
• GitHub
• GitLab
• Wrike
• Linear
• Shopify
• Notion
• Jira

• GitHub
• Trello
• GitLab
• Datadog APM
• Asana
• Slack

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Competitors App

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Datadog APM

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