Compare Userback vs MantisBT

Summary

Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. ..show more

Mantis Bug Tracker or MantisBT is an open source issue tracker that allows convenient project management and effective team collaboration. Issue related updates get notified to every team member via regular notifications or emails. Also, a role-based appointment facility enables seamless division of tasks between multiple team members. Thus ensuring maximum efficiency on their part. MantisBT’s interface is an interactive one and, of course, customisable at the same time. The platform has continued to remain a popular issue tracker since its launch date and, of course, for justified reasons. Further, effortless navigation, immense power, multi-OS compatibility and a plethora of business-relevant features make this open-source platform an extremely useful area to indulge in. MantisBT, also comes equipped with an elaborative list of plugins for the users to gain access, which goes as agileMantis, announce, EasyEnter, Gauge Support, Google Analytics, highlightcode and more. Also, for those who want to experience MantisBT as a service, MantisHub assures seamless data migration, guided support, exclusive add-ons and more. ..show more

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

• WordPress
• monday.com
• Asana
• Slack
• ClickUp
• Campaign Monitor
• MailChimp
• Teamwork
• Drift
• Basecamp
• Trello
• GitHub
• GitLab
• Wrike
• Linear
• Shopify
• Notion
• Jira

• GitHub

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Top alternatives to MantisBT

Redmine X

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