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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | BugReplay is an innovative visual feedback and debugging tool for identifying and fixing bugs. It is a sought after platform for providing clients with perfectly detailed bug reports along with the solutions undertaken. Clients can synchronise and screen-record their data in real-time to allow BugReplay for fixing possible bugs. inbuilt annotation tools further make it easier to communicate the feedback clearly to the concerned authorities. BugReplay comes with an array of features, enabling seamless operations. Firstly, clients can record their webcam along with the screen recording to have narrated bug fixes, reports and other necessary tutorials for the team at hand. The report is completely modifiable and clients can put in their comments at any portion of their liking to highlight portions that need to be noticed. BugReplay’s robust AIs make it easier for the tool to integrate itself with third-party applications without notable hassles and that also includes integration with accounts at Bugsnag and Papertrail. Clients can also manage their tickets with easy assigning and attachments. Read more |
Pricing Options |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
11 Features
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10 Features
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Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Single $15.00 $15.00 per month Team $150.00 $150.00 per month Organization $300.00 $300.00 per month Custom Custom |
View Detailed Pricing
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View Detailed Pricing
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Backlog
4.6 Based on 385 Ratings |
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Screenshots |
+ 7 More
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Not Available |
Videos |
+ 1 More
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+ 1 More
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Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: New York, New York Founded in: 2015 |
Contact Details |
Not available https://www.userback.io/ |
Not available https://www.bugreplay.com/ |
Social Media Handles |
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