Upserve POS vs Spiral POS Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upserve POS

POS Software

4.3 608 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spiral POS

POS Software

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Overview

Description	Upserve POS is a restaurant POS system that helps restaurants for an easier point of sale, in-depth analytics and reliable payments. It makes deployment easy, establishing one consistent way to approach information. Thousands of restaurant owners and staff rely on this system to run smoother shifts backed by a dedicated support team. The primary features of this system include split checks and items. Here servers can merge, transfer and split checks fast. Also, Upserve POS has an offline mode. This allows users to continue their work like serving customers, taking credit card payments, sending orders to the kitchen as well as printing receipts, even without losing connectivity. The system has a separate training mode, which makes it easier for restaurant owners to train staff and use all the features without disrupting regular service. Furthermore, it also offers detailed insights to understand and manage labour costs. While analytics and reporting facilities provide an easier review of sales trends and performance. Read more	Spiral POS is an integrated Point Of Sale software to manage sales, inventory stock and customers in a retail store, online eCommerce shop, cafe, and restaurant. The software is available with both on-premises and a cloud hosting solution. Manages cash details and generates shift reports. Staff Clock In/Out and supports void reason before canceling the item or a transaction. Place kitchen orders on screen as well as print them on multiple printers. Read more
Pricing Options	Free Trial Not Available Starts at $59.0.	Free Trial Available Starts at $25.0.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 85% Momentum 60% Popularity 85%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 60% Momentum 60% Popularity 62%
SaaSworthy Awards	# 3 Highly Rated # 10 Most Popular	Not Available

Features

Total Features	11 Features	13 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 8 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 608 user ratings	Not Available
Ratings Distribution	Excellent 56.3% Very Good 31.4% Average 6.9% Poor 0.7% Terrible 4.7%	Not Available
Review Summary	Users appreciate the comprehensive features, user-friendly interface, and excellent customer support of the software. They find it effective in streamlining operations, improving efficiency, and enhancing customer service. Additionally, the software's reporting and analytics capabilities provide valuable insights for better decision-making. However, some users mention occasional glitches, limited customization options, and high pricing as areas for improvement. Overall, users generally express satisfaction with the software and recommend it to other businesses in the industry.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $59.0.	Free Trial Available Starts at $25.0.
Pricing Plans Monthly Plans Annual Plans	Core $59.00 $59.00 per month Pro $199.00 $199.00 per month Pro Plus $359.00 $359.00 per month	Spiral Online $89.00 $89.00 per month Spiral POS $89.00 $89.00 per month Spiral Premium $149.00 $149.00 per month Spiral Add-ons $25.00 $25.00 per month
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Alternatives

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	View All Upserve POS Alternatives	View All Spiral POS Alternatives