Compare UnRemot vs LogMeIn Rescue

Summary

UnRemot is a video-based platform for remote working that enables its users to do video-chats and collaborate with their team without any calendar invites or meeting URLs.The software helps the user to connect with their team seamlessly throughout the day without having to organize separate calls through other video conferencing tools. It is different from other video conferencing tools as it requires no calendar invites or meeting URLs and is visible to everyone at all times. UnRemot allows the employees to collaborate with their teams upon a single click. The software enables users to invite their team members by merely entering their email IDs and help them to explore the new way of virtual collaboration. Users can share and view screens and do remote control of screens throughout the team members. UnRemot software enables remote participants to see a display of other users that allows better collaboration among team members. The software is mainly suitable for large enterprises, medium and small businesses. ..show more

Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. ..show more

GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. ..show more

Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.

Feedback Collection Helps in collecting feedback from users to assess the support

File Transfer Allows sending and receiving files

Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online

Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

Screen Sharing Enables remote participants to see your desktop that allows better collaboration

Session Recording Enables one to record remote access, support sessions, and meetings

Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

NA

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• Salesforce
• Zendesk Support
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• Slack

Top alternatives to UnRemot

TeamViewer

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Top alternatives to LogMeIn Rescue

LogMeIn Pro

GoTo Resolve

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VNC Connect