Compare Twilio Flex vs Voxbone

Summary

Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. ..show more

Voxbone helps all types of businesses to create a local presence on a global scale with the help of cloud communications technology. Voxbone is an easy to use software which businesses can easily set up and use for Voice or SMS communications on a global level. It has a self-service website where users can easily buy, manage, and dispose of DIDs; it also helps users make calls to personal phones of suppliers and vendors in the same country or any other country through a stable network and with high-quality sound. It has on-demand virtual numbers, voice, and SMS services, which allow businesses to move their telephony to the cloud. It allows users to extend their reach into over nine thousand area codes in 60+ countries at the touch of a button. Voxbone delivers its services over a private IP network that interconnects with local phone networks in the countries where it operates. Users can port local numbers using Voxbone from other local service providers to Voxbone network. ..show more

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