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Summary |
Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. ..show more |
Amazon SNS uses cross availability zone message storage to provide high message durability. Running within Amazon’s proven network infrastructure and data centers, Amazon SNS topics are available whenever your applications need them. Amazon SNS leverages the proven AWS cloud to dynamically scale with your application. Amazon SNS reliably delivers messages to all supported AWS endpoints, such as Amazon SQS queues and AWS Lambda functions. Amazon SNS helps you simplify your pub/sub messaging architecture by offloading the message filtering logic from your subscriber systems, and message routing logic from your publisher systems. ..show more |
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Top alternatives to Twilio Flex
Paychex Flex
Twilio Frontline
Five9
Genesys PureEngage
Zendesk Talk
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Top alternatives to Amazon SNS
Twilio Flex
Aritic PinPoint
Amazon SES
SMS Gateway Hub
ISDOWN
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