Home/Reputation Management Software/Trustpilot vs RevbayUpdated on: March 28, 2024

Compare Trustpilot vs Revbay

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals. ..show more

Revbay is a Customer Review Management System for your Business that helps you streamline the process of collecting and managing customer reviews. Revbay helps you collect more and more Reviews from your customers or target audience on your website, via e-mail request, via SMS request and via Facebook Business page. Build a better online brand presence by showcasing your offerings, activities, reviews for yourselves, your business or any activity you do, and promote on your website and on social media i.e. Facebook, LinkedIn, Twitter, etc. ..show more

Features

Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts

Customer Review Platform Facilitates timely and proper collection of product and/or business reviews

Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement

Response Management Allows timely responding to the feedback given by the product users/hotel guests

Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Metrics Users can measure and improve social media marketing performance

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Copenhagen, Denmark / +45 89 87 15 73

Bangalore, India / +91-80101-73377

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Engage with customers and show ratings.

Features

  • Claim profile page
  • Invite customer reviews
  • Receive support
  • See basic performance reports
  • Use 2 TrustBox widgets
  • Drive Google Seller Ratings
Standard
$200 /Month

$200 per Month billed Yearly

Showcase full reviews in your marketing.

Features

  • Upgrade your profile page
  • Invite more customer reviews
  • Access to Customer Success team
  • Learn from detailed analysis
  • Use 8 review TrustBox widgets
  • Drive Google Seller Ratings
  • Gain access to marketing assets
  • Customize with paid add-ons

Customize Standard with Add-Ons
Purchase powerful add-ons to serve your specific business needs.

  • Invite an unlimited number of customers to write verified reviews
  • Convert more prospects with our full TrustBox library to showcase your reviews
  • Enhance your online reputation with a well-curated Company Profile Page
  • Show Product Reviews on sites and ads to help customers make the right choices
  • Access our full Insights suite for advanced analysis of your customer sentiment
View Price Page
Basic
$250 /Year

Features

  • Display widgets and microsites: 2 Only
  • Display widget Styling: Fixed
  • Social Networks Integrations: 1 Per Social Network
  • Manage Offerings: 10
  • Manage Photos/Videos: 15
  • Latest Updates: 1
  • Send Review Requests: On the fly
  • Additional User Questions: Only Company & Designation
  • Enquiries: Only 5 will be delivered
  • Mobile downloads: 3
  • Contact Details: Address Only
Premium
Custom

Features

  • Display widgets and microsites: Unlimited
  • Display widget Styling: Own Styling or HTML components
  • Social Networks Integrations: Multiple
  • Manage Offerings: Unlimited with Categorizations
  • Manage Photos/Videos: Unlimited with Segmentation as Albums/Portfolios
  • Latest Updates: Unlimited with Date Validity
  • Send Review Requests: Bulk Upload requests by use of CSV file
  • and Schedule the sending date
  • Additional User Questions: Generic. Can create any number
  • Enquiries: Unlimited with option to download the list
  • Mobile downloads: 5
  • Contact Details: All Contact Details + Social Media Links + Map Listing
  • Collect Video Reviews (or Import from Youtube)
  • Attach Images to Reviews
  • Unlimited Questions to Feedback form.
  • Get Net Promoter Score (NPS) validated
  • Add Comments to the Review (Published in Landing Page)
  • Add Remarks to the Review (Used in Reports)
  • Upload Hand Written Reviews / Collected on Letter Heads
  • Configure Negative Review Rating Value
  • Configure Emails Templates and SMTP settings to send emails via your business.
  • Prioritize Excellent reviews on landing page
  • Display messages on Reviews Form & Promotion Form
  • Show/Hide Landing page from visibility and SEO
  • Update Mobile/Tablet app with business branding colors
  • Generate Negative Feedback SMS Alerts
  • Download Contact Details Reviewer
  • Download Reviews in CSV Format
  • Multi-User System (For Multi-location/branches businesses)
  • Multi-Profile System (For Multi-location/branches businesses)
View Price Page

SCREENSHOTS

Trustpilot Screenshots
View 4 screenshot(s)
Revbay Screenshots
View 4 screenshot(s)

ALTERNATIVES

Top alternatives to Trustpilot

Yotpo
Yotpo
G2 Track
G2 Track
BirdEye
BirdEye
Mention
Mention
GoSite
GoSite

Top alternatives to Revbay

Trustpilot
Trustpilot
BirdEye
BirdEye
Mention
Mention
Yotpo
Yotpo
GoSite
GoSite