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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro logo
POS Software

4.1 358 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vend POS logo
POS Software

4 200 user ratings

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Overview

Description TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more Vend POS is an intuitive Point of Sale software for retail businesses to open new channels for their global customers. The software comes with a user-friendly interface that is easy to learn and use. It works seamlessly with users’ existing or new hardware. All their data gets synced to the cloud storage which is accessible from anywhere. Vend POS includes a wide range of payment options that helps customers process payments in a seamless and secured way. It provides a centralised product catalogue to help businesses manage their inventory across multiple outlets. Brands can edit products in bulk, automatically reorder the stock, create variants and composites of individual products and print labels & barcodes. Vend POS can also be used as a shared place for all retail store chains to communicate in real-time and help each other make smarter business decisions. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $69.00.
  • Free Trial Available
  • Starts at $99.00. Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    87%
  • Momentum
    60%
  • Popularity
    92%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    90%
  • Momentum
    64%
  • Popularity
    92%
SaaSworthy Awards # 2 Highly Rated # 5 Fastest Growing # 1 Most Worthy # 1 Highly Rated

Features

Total Features
10 Features
14 Features
Common Features for All
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 7 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 11 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 358 user ratings
    4/5 200 user ratings
    Ratings Distribution
    • Excellent

      56.1%
    • Very Good

      25.1%
    • Average

      4.6%
    • Poor

      3.9%
    • Terrible

      10.4%
    • Excellent

      53.5%
    • Very Good

      23.7%
    • Average

      5.7%
    • Poor

      4.4%
    • Terrible

      12.7%
    Review Summary

    TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

    Vend users commend its user-friendly interface, inventory management capabilities, reporting and analytics features, and customer support. They also appreciate its integration options with e-commerce platforms, payment processors, and accounting software. However, some users have expressed concerns about its pricing, occasional bugs and glitches, and the need for better customization options. Additionally, a few users have reported issues with data accuracy and syncing. Overall, Vend is a well-received POS system with a strong user base, but it may require further improvement to address some specific user concerns.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $69.00.
    • Free Trial Available
    • Starts at $99.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    TouchBistro $69.00 $69.00 per month

    Lite $99.00 $119.00 per month

    Pro $129.00 $159.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Settings
    + 6 More
    POS system
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: New York, New York Founded in: 2011 Located in: Auckland, New Zealand Founded in: 2010
    Contact Details

    +1 888-342-0131

    https://www.touchbistro.com/

    Not available

    https://www.vendhq.com/

    Social Media Handles

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