TouchBistro vs Springboard Retail Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro

POS Software

4.1 358 user ratings

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Springboard Retail

POS Software

4.5 65 user ratings

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Overview

Description	TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more	Springboard Retail point of sale and retail management software is made specifically for retail, empowering brands & retailers to harness their data and sell more profitably. It features a user-friendly POS with comprehensive tools to fuel growth. It enables the users to streamline their order management, and with the right tools to manage inventory, it allows the user to customize the management to some extent. In-depth customer management tools are available in this software. It places focus on metrics and allows users to record data and generate reports. SpringboardTRAC is a low-cost way to track key traffic metrics, improve profitability, and staff efficiently. The software also integrates and partners with several top retail technology platforms. POS ECommerce integration partners include BigCommerce, Magento, Shopify, and Salesforce. Other integration partners include Annex cloud, Mail chimp, Smart Transaction Systems. Lastly, it is possible to schedule a call with them for more information and a demo. Read more
Pricing Options	Free Trial Not Available Starts at $69.00.	Free Trial Available Starts at $99.00. Offers Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 88% Reviews 87% Momentum 60% Popularity 92%
SaaSworthy Awards	# 2 Highly Rated # 5 Fastest Growing	# 7 Most Popular # 9 Most Searched

Features

Total Features	10 Features	13 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.1/5 358 user ratings	4.5/5 65 user ratings
Ratings Distribution	Excellent 56.1% Very Good 25.1% Average 4.6% Poor 3.9% Terrible 10.4%	Excellent 61.4% Very Good 28.8% Average 5.3% Poor 2.3% Terrible 2.3%
Review Summary	TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $69.00.	Free Trial Available Starts at $99.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	TouchBistro $69.00 $69.00 per month	Plus $99.00 $99.00 per month Professional $139.00 $139.00 per month Enterprise Custom
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Alternatives

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