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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro logo
POS Software

4.1 358 user ratings

Visit Website

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CloudWaitress logo
POS Software

4.8 5 user ratings

Visit Website

Overview

Description TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more CloudWaitress is an online ordering and reservation system for food businesses that allows users to accept and manage deliveries, pick-ups, table reservations and dine-ins. Food outlets such as restaurants, cafés, food trucks, bars, and catering businesses can create their own websites and handle everything online by leveraging this platform’s user-friendly and streamlined interface. With the help of this platform, restaurant or café owners can create breakfast, lunch or dinner menus and set the opening and closing times for the convenience of their customers. You can receive orders on any device in real-time and view sales information, via the dashboard. You can also filter through order by status, location or type and even search for names, contact numbers or emails of customers. From collecting payments online to automatically printing receipts and maintaining events log for staff accountability, this system handles it all. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $69.0.
  • Free Trial Available
  • Starts at $39.0. Offers Free-forever plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    87%
  • Momentum
    60%
  • Popularity
    92%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    67%
  • Momentum
    65%
  • Popularity
    79%
SaaSworthy Awards # 2 Highly Rated # 5 Fastest Growing
Not Available

Features

Total Features
10 Features
6 Features
Common Features for All
    Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 7 More - Show Less
    • Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 358 user ratings
    4.8/5 5 user ratings
    Ratings Distribution
    • Excellent

      56.1%
    • Very Good

      25.1%
    • Average

      4.6%
    • Poor

      3.9%
    • Terrible

      10.4%
    • Excellent

      83.3%
    • Very Good

      16.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $69.0.
    • Free Trial Available
    • Starts at $39.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    TouchBistro $69.00 $69.00 per month

    Starter Free

    Standard $39.00 $39.00 per month

    Enterprise $249.00 $249.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Settings
    + 6 More
    Admin order management
    + 2 More
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: New York, New York Founded in: 2011 Located in: Perth, Australia
    Contact Details

    +1 888-342-0131

    https://www.touchbistro.com/

    Not available

    https://www.cloudwaitress.com/

    Social Media Handles

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