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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Toast logo
POS Software

4 1,532 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro logo
POS Software

4 646 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant logo
POS Software

4.1 1,388 user ratings

View Details
Sponsored

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Square Point of Sale logo

Square Point of Sale

POS Software

4.7 778 user ratings

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Overview

Description Toast is a customizable POS system designed for restaurants. It helps restaurants to provide better service, improve the way they run operations, and increase revenue. The solution brings together online ordering, digital and physical loyalty and gift cards, and workforce management tools. Toast enables you restaurant to offer tableside ordering and payments, as well as offer digital receipts, which can also help you grow your marketing list. This includes the ability to also print, email or send these receipts by text message, as well as being able to join the restaurant loyalty program. Toast handheld devices can also suggest suitable tip options to customers. Toast provides hardwired terminals that also work offline, as well as a flat rate for processing all payments and transactions. Toast’s functionality extends to the creation of real-time reports, which help you monitor your restaurant’s performance, even remotely. You can also make updates to your menu across all devices and POS terminals at once. Read more TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more Square POS is an advanced mobile point of sale processing solution that helps businesses make POS transactions effortlessly. The software’s major selling point is its ease of use, which allows you to easily keep track of customers’ purchase details automatically, send digital receipts and receive feedback to help boost customer service. It also takes a detailed inventory of stocks and uses generated sales report to help make better informed decisions. Square provides the necessary hardware for point of sale service and it even gives the ability to transform mobile devices to a POS device. Square Terminal lets you all accept payments of all types without the need of unnecessary hardware. All these features can be managed via the Square Dashboard with a simplified view. Square also has an integrated payment processing system that allows acceptance of cash, cards, checks and gift cards with its POS software. Square POS is free to use, except for the charges based on the type of Square software used. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $75.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $69.00.
  • Free Trial Available
  • Starts at $69.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    77%
  • Popularity
    95%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    93%
  • Momentum
    62%
  • Popularity
    90%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    64%
  • Popularity
    83%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    67%
SaaSworthy Awards # 2 Most Worthy # 5 Highly Rated # 2 Highly Rated # 5 Fastest Growing # 12 Highly Rated # 7 Fastest Growing # 1 Fastest Growing # 8 Most Popular

Features

Total Features
14 Features
10 Features
15 Features
11 Features
Common Features for All
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 11 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 7 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 12 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4/5 1,532 user ratings
    4/5 646 user ratings
    4.1/5 1,388 user ratings
    4.7/5 778 user ratings
    Rating Distribution
    • Excellent

      57.8%
    • Very Good

      17.2%
    • Average

      5.9%
    • Poor

      5.7%
    • Terrible

      13.3%
    • Excellent

      55.7%
    • Very Good

      20.9%
    • Average

      3.6%
    • Poor

      4.2%
    • Terrible

      15.6%
    • Excellent

      72.8%
    • Very Good

      6.2%
    • Average

      0.9%
    • Poor

      2.2%
    • Terrible

      17.9%
    • Excellent

      75.6%
    • Very Good

      19.8%
    • Average

      3%
    • Poor

      0.8%
    • Terrible

      0.9%
    User Sentiments

      User-friendly Interface, Robust Reporting & Analytics, Extensive Integrations, Reliable Offline Mode

      Inconsistent Customer Support, Handheld Device Issues, Online Ordering System Limitations, Complex Menu Setup for Specific Business Types

      Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering

      System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues

      User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting

      Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing

      Not Available
    Review Summary

    Toast POS users appreciate its ease of use, comprehensive features, and efficient payment processing. They praise its user-friendly interface, intuitive design, and customizable options that cater to diverse business needs. The system's robust reporting and analytics capabilities are also well-received, providing valuable insights for business optimization. Toast POS users find the software reliable, stable, and secure, ensuring smooth and uninterrupted operations. However, some users have expressed concerns regarding occasional technical glitches, the need for improved customer support responsiveness, and the pricing structure, which they feel could be more flexible.

    TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.

    Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.

    Not Available
    Pros & Cons
    • User-friendly interface and intuitive design
    • Customizable options to meet diverse business needs
    • Robust reporting and analytics capabilities
    • Reliable, stable, and secure system
    • Flat rate for processing all payments and transactions
    • Occasional technical glitches
    • Need for improved customer support responsiveness
    • Pricing structure could be more flexible
    • Easy to use and comprehensive features
    • Strong customer support
    • Intuitive interface and user-friendly design
    • Efficient training materials
    • Robust reporting and analytics capabilities
    • Occasional technical glitches
    • Limitations in customization options
    • Contactless table ordering and payments
    • Online menus and contactless compensation
    • EMV-compliant terminal restaurant POS software tool
    • Real-time seating arrangements and menu updates
    • Integration with food delivery apps
    • Mixed reviews on stability and reliability
    • Concerns regarding pricing and cancellation process
    Not Available
      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $75.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $69.00.
    • Free Trial Available
    • Starts at $69.00. Offers Custom plan.
    • Free Trial Not Available
    • Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Free

    Essentials $165.00 $165.00 per month

    Growth $272.00 $272.00 per month

    Toast Now (Digital Ordering Solutions) $75.00 $75.00 per month

    Toast Now Plus (Digital Ordering Solutions) $100.00 $100.00 per month

    Toast Now Premium (Digital Ordering Solutions) $175.00 $175.00 per month

    TouchBistro $69.00 $69.00 per month

    LightSpeed Restaurant $69.00 $69.00 per month

    Enterprise Custom

    Square Point of Sale Free

     
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    Screenshots & Videos

    Screenshots Toast Payroll and Team Management
    + 2 More
    Settings
    + 6 More
    Customers
    + 5 More
    Not Available
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Boston, Massachusetts Founded in: 2011 Located in: New York, New York Founded in: 2011 Located in: Montreal, Canada

    Not available

    Contact Details

    +1 617-682-0225

    https://pos.toasttab.com/

    +1 888-342-0131

    https://www.touchbistro.com/

    +1-514-907-1801

    https://www.lightspeedhq.com/restaurant/

    Not available

    https://squareup.com/us/en/point-of-sale

    Social Media Handles

    FAQs

    What are the key differences between Toast and TouchBistro?

    Toast is a customizable POS system designed for restaurants, while TouchBistro is a comprehensive restaurant management platform that includes POS functionality.

    What are the alternative products to Toast?

    The top alternatives to Toast are ALLPOS, GoPOS, SlickPOS, POS Online, and posIPOS.

    Which SaaS products can Toast integrate with?

    Toast does not have any integrated products listed.

    Which product is better for managing customer loyalty programs?

    Both Toast and TouchBistro offer loyalty program features, but Toast also provides digital loyalty cards and the ability to join the restaurant loyalty program.

    How do the reporting and analytics capabilities of these products compare?

    Both Toast and TouchBistro offer reporting and analytics capabilities, but Toast allows you to monitor your restaurant's performance remotely.

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