Toast vs CloudWaitress Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Toast

POS Software

4.2 506 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CloudWaitress

POS Software

4.8 5 user ratings

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Overview

Description	Toast is a customizable POS system designed for restaurants. It helps restaurants to provide better service, improve the way they run operations, and increase revenue. The solution brings together online ordering, digital and physical loyalty and gift cards, and workforce management tools. Toast enables you restaurant to offer tableside ordering and payments, as well as offer digital receipts, which can also help you grow your marketing list. This includes the ability to also print, email or send these receipts by text message, as well as being able to join the restaurant loyalty program. Toast handheld devices can also suggest suitable tip options to customers. Toast provides hardwired terminals that also work offline, as well as a flat rate for processing all payments and transactions. Toast’s functionality extends to the creation of real-time reports, which help you monitor your restaurant’s performance, even remotely. You can also make updates to your menu across all devices and POS terminals at once. Read more	CloudWaitress is an online ordering and reservation system for food businesses that allows users to accept and manage deliveries, pick-ups, table reservations and dine-ins. Food outlets such as restaurants, cafés, food trucks, bars, and catering businesses can create their own websites and handle everything online by leveraging this platform’s user-friendly and streamlined interface. With the help of this platform, restaurant or café owners can create breakfast, lunch or dinner menus and set the opening and closing times for the convenience of their customers. You can receive orders on any device in real-time and view sales information, via the dashboard. You can also filter through order by status, location or type and even search for names, contact numbers or emails of customers. From collecting payments online to automatically printing receipts and maintaining events log for staff accountability, this system handles it all. Read more
Pricing Options	Free Trial Not Available Starts at $75.00. Offers Free-forever plan.	Free Trial Available Starts at $39.00. Offers Free-forever plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 88% Momentum 77% Popularity 97%	80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 76% Reviews 67% Momentum 65% Popularity 79%
SaaSworthy Awards	# 2 Most Worthy # 5 Highly Rated	Not Available

Features

Total Features	14 Features	6 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 11 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 3 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android	SaaS/Web/Cloud Mobile - Android
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.2/5 506 user ratings	4.8/5 5 user ratings
Ratings Distribution	Excellent 59.7% Very Good 20% Average 5.7% Poor 4.8% Terrible 9.8%	Excellent 83.3% Very Good 16.7% Average 0% Poor 0% Terrible 0%
Review Summary	Toast POS users appreciate its ease of use, comprehensive features, and efficient payment processing. They praise its user-friendly interface, intuitive design, and customizable options that cater to diverse business needs. The system's robust reporting and analytics capabilities are also well-received, providing valuable insights for business optimization. Toast POS users find the software reliable, stable, and secure, ensuring smooth and uninterrupted operations. However, some users have expressed concerns regarding occasional technical glitches, the need for improved customer support responsiveness, and the pricing structure, which they feel could be more flexible.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $75.00. Offers Free-forever plan.	Free Trial Available Starts at $39.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Starter Free Essentials $165.00 $165.00 per month Growth $272.00 $272.00 per month Toast Now (Digital Ordering Solutions) $75.00 $75.00 per month Toast Now Plus (Digital Ordering Solutions) $100.00 $100.00 per month Toast Now Premium (Digital Ordering Solutions) $175.00 $175.00 per month	Starter Free Standard $39.00 $39.00 per month Enterprise $249.00 $249.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Toast Alternatives	View All CloudWaitress Alternatives